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Resident Accounts Manager

Resident Accounts Manager

VirtualVocationsNewport News, Virginia, United States
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A company is looking for a Resident Accounts Manager who will oversee financial operations and resident support for a portfolio of properties.

Key Responsibilities

Collect and post rent timely and execute collections strategies to manage delinquency

Monitor bad debt and manage communication with residents regarding collections

Handle customer care issues, respond to online reviews, and participate in meetings with management

Required Qualifications

Previous experience in an Assistant Manager or Bookkeeper role in property management

Proficient in Entrata and Microsoft Office Suite

Experience in collecting delinquent rent and managing post move-out charges

High school diploma or equivalent

Strong organizational skills and ability to create urgency in rent collections

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Resident Manager • Newport News, Virginia, United States

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