Search jobs > Conway, AR > Remote > Product support specialist
- Customer Service / Remote - Anywhere in U.S. / Up to $70K per year / Medical, dental & vision / PTO / 401k match / Laptop provided - As a Product Support Specialist you'll : Monitor the support inbox and optimize workflows to drive down response time;
- Communicate with customers via phone, email, chat, and video calls; Troubleshoot issues that users experience and provide recommended solutions to the product development team;
Own CSAT scores, connecting with unsatisfied customers to provide a solution...Hiring Fast >
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