Technical Support Agent

A company is looking for a Technical Support Phone Agent (Remote).

Key Responsibilities

Perform preventative maintenance, troubleshooting, and repair of patient and non-patient care equipment / applications

Provide basic technical in-service education for staff and assist in equipment installations and inventory management

Accept on-call responsibilities and support customer emergency issues, escalating as necessary

Required Qualifications

High School Diploma or GED required; Bachelor's Degree in Computer Science, Business Administration, or related field preferred

Experience in technical support or related field is desirable

Ability to lift / carry up to 35 lbs and work in patient care areas independently

Must have reliable personal transportation for travel between facilities

Must meet Defensive Driving Class and Motor Vehicle Report screening for driving company vehicles