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Supervisor Patient Access
Supervisor Patient AccessCrouse Hospital • Syracuse, New York, United States, 13210
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Supervisor Patient Access

Supervisor Patient Access

Crouse Hospital • Syracuse, New York, United States, 13210
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Supervisor Patient Access

Since 1887, Crouse Health has been a leading healthcare provider located in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued.

Crouse’s Patient Access team is hiring a Full Time Patient Access Supervisor.

Pay Range : $68,000.00 - $81,084.00 / annual

Schedule : Monday-Friday, 8 : 00am-4 : 30pm

Patient Access Supervisor Position Responsibilities :

  • Attends and actively participates in hospital or medical performance improvement councils and committees as requested.
  • Proactively communicates with staff and keeps them informed on a regular basis or as needed; updates staff regarding policy changes in specialized areas.
  • Develops and utilizes department policy statements, scope of service, quality indicators and updates; revises as necessary.
  • Performs staff management functions related to employee selection, on-boarding / orientation, coaching / development, staffing, work assignments, performance management and goal alignment as guided by hospital policy and procedures and collective bargaining unit agreement (when applicable).
  • Participates, collaborates and actively engages in meetings to achieve goals and mutually beneficial outcomes.
  • Conducts regular staff meetings to disseminate hospital and / or department / division information and allows for discussion of staff concerns needing clarification or resolution.
  • Proactively monitors daily patient registration processes and procedures to maintain the highest level of efficiency and accuracy and to facilitate proper payment to the hospital for provided services.
  • Effectively monitors payer denials and minimizes impact by working collaboratively with Patient Financial Services.
  • Assists department leadership by collecting and preparing data for the department CQI program in a timely and organized fashion.
  • Assumes other duties as assigned by department leadership.

Patient Access Supervisor Position Requirements :

  • Associate's degree with a minimum of 2 years healthcare admitting, billing, business office, or other equivalent related experience or High School Diploma with 4 years of healthcare admitting, billing, business office, or other equivalent related experience.
  • An additional 1-2 years of successful leadership experience and 2-5 years of progressive experience in the admissions / pre-registration areas of a hospital is strongly preferred.
  • Strong computer skills and knowledge including Word, Excel, Windows, PowerPoint and Access
  • Familiarity with medical terminology.

    • Benefits Overview

  • Medical, Dental, Vision, FSA, and 401K.
  • Company paid life insurance.
  • Tuition Assistance and Workforce Development Opportunities.
  • Crouse Health Employee Assistance Program.
  • Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.
  • YMCA Subsidy program.

    • PIa0c53c1292a5-30511-38460721

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