Academic & Research Information Technology Support Engineer Senior, College of Sciences (Hybrid)

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Job ID

277968

Location

Atlanta, Georgia

Full / Part Time

Full-Time

Regular / Temporary

Regular

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About Us

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation.

We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship.

Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths.

The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts.

Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security.

Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do :

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

• Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good;
• breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible;

and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About the Unit

The College of Sciences (CoS) cultivates curiosity, encourages exploration, and fosters innovation to develop scientific solutions for a better world.

Our connected community of scientists and mathematicians collaborates across disciplines and challenges to achieve excellence in science, teaching, and research.

Working across six internationally ranked schools with the brightest young minds in our fields, we mentor future leaders to identify and push the frontiers of human knowledge, imagination, and innovation.

CoS's Academic and Research Computing Services (ARCS) unit provides technology services and solutions to support and enhance the College's academic and research mission, addressing instructional, research, and administrative IT needs across all six schools.

Comprised of four highly collaborative directorates, Operations, Infrastructure Engineering, Web Services, and Cybersecurity, ARCS plays a critical role in enabling the College's success.

Job Summary

Provide advanced unit level research IT design, integration, implementation, modification, and support services, typically in an academic or research unit.

Hold the role of a senior level subject matter expert regarding delivery of IT services in support of research and instruction.

Position focuses on maximizing the delivery of high- value consultative services to faculty and their research groups. This position will interact on a consistent basis with : Faculty, staff, students, postdocs, and unit management.

This position typically will advise and counsel : Faculty, staff, Postdocs, and unit management. This position will supervise : N / A

Responsibilities

Job Duty 1 -

Consult with academic and research faculty and administrative leadership; analyze complex needs and requirements for large research groups or instructional labs.

Job Duty 2 -

Design, develop, test, implement and evaluate functional and technical IT system requirements and specifications; provide expert technical advice to research groups.

Job Duty 3 -

Advanced system administration of systems for multiple research groups, including monitoring and ensuring performance and reliability objectives.

Job Duty 4 -

Responsible for the data management and security operation for multiple research groups. Formulate and implement recovery plans including backup;

communicates security and data management practices to end users.

Job Duty 5 -

Responsible for the operational support of a large and diverse set of set of cyber-infrastructure resources (including desktops, workstations, data acquisition systems, and other computational and data resources).

Job Duty 6 -

Perform updates to server and desktop software / applications; recommend and implement replacement, consolidation and / or upgrade of computational and data resources.

Job Duty 7 -

Develop complex scripts or programs to automate monitoring and deployment activities; review source code when appropriate.

Job Duty 8 -

Recommend hardware and software procurements; manage assets for a School or a large number of research groups.

Job Duty 9 -

Develop and recommend standard operating procedures.

Job Duty 10 -

Perform other duties as assigned

Required Qualifications

Educational Requirements

Bachelor's Degree or an equivalent combination of education and experience

Other Required Qualifications

Ability to work outside of typical business hours as needed, potentially including but not limited to evenings, weekends, and holidays.

Required Experience

Four to six years of job related experience

Preferred Qualifications

Additional Preferred Qualifications

Preferred skills include working knowledge of one or more programming language and operational software development methodology

Preferred Educational Qualifications

Bachelor's Degree in Computer Science, Information Technology or related field

Knowledge, Skills, & Abilities

SKILLS

• This job requires advanced knowledge and skill in the installation and maintenance of information technology hardware and software at all layers;
• a full understanding of industry practices and campus policies and procedures; advanced skills in problem solving, decision making, customer service, system documentation and communications;

familiarity with enterprise systems, networking, security and overall IT architecture including systems management; strong understanding of how to properly secure research workload along with NIST 800-171 I DFARS 7012 compliance issues.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office.

Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https : / / www.

usg.edu / policymanual / section8 / C224 / #p8.2.18 personnel conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https : / / www.

usg.edu / policymanual / section6 / C2653 .

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all.

To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and / or employment, contractors, volunteers, and participants in institutional programs, activities, or services.

Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions.

This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests.

Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here : https : / / www.usg.edu / policymanual / section6 / c2714 Board of Regents Policy Manual University System of Georgia (usg.edu).

Other Information

This is not a supervisory position.

This position does not have any financial responsibilities.

This position will not be required to drive.

This role is not considered a position of trust.

This position does not require a purchasing card (P-Card).

This position will not travel

This position does not require security clearance.

Background Check

Successful candidate must be able to pass a background check. Please visit http : / / policylibrary.gatech.edu / employment / pre-employment-screening

Other Information

Location : Atlanta, GA (Hybrid)

Job grade : I5

Salary : $85,000-$93,000