Intelligence Support Analyst

Applications will be accepted through Friday, September 6, 2024.

Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.

With a 110-year heritage, the National Insurance Crime Bureau (NICB) is the nation's premier not-for-profit organization dedicated exclusively to fighting insurance fraud and crime.

NICB membership includes more than 1,200 property-casualty insurance companies, vehicle rental companies, auto auctions, vehicle finance companies, self-insured organizations and strategic partners.

Our nearly 400 employees work with law enforcement agencies, technology experts, government officials, prosecutors, international crime-fighting organizations and the public to lead a united effort to prevent and combat insurance fraud and crime.

A career with the National Insurance Crime Bureau (NICB) is rewarding and fulfilling for people who have the passion to play an important role in combating insurance fraud and vehicle crime.

At the NICB, we know our people are our competitive advantage, and we offer a work atmosphere that is second to none.

Position Purpose

The Intelligence Support Analyst provides support to the programs and products of the Intelligence & Analytics (I&A) teams and management.

This position will assist in conducting analyses to generate internal reports to improve I&A’s operational efficiency and allow NICB stakeholders to make informed decisions.

Work Arrangement And Description

This is a hybrid position with the Reporting Location at NICB Headquarters (Oak Brook, IL). The individual will have the flexibility to work away from NICB Headquarters but will be required to report periodically in-person based on business needs, subject to the discretion of their supervisor and in compliance with NICB's rules and procedures.

Competencies / Duties

• Facilitate and conduct analytical requests through reviewing I&A ticketing system and coordinating with appropriate SME team(s).
• Obtain, collate, and analyze data to provide statistics and / or visuals for internal requests.
• Produce strategic information reports based on NICB Hotline tips.
• Monitor non-claim information submissions (NIS) from member companies for appropriate assignment.
• Coordinate I&A program communications with other NICB departments.
• Maintain I&A intranet and departmental documentation, ensuring it is current and accurate.
• Support and coordinate I&A onboarding activities of new hires, including program overviews and cross-department introductions.
• Coordinate intra-departmental communications.
• Support I&A Directors with planning and scheduling of meetings, action items, and timelines to ensure efficiency and alignment.
• Coordinate I&A invoicing and purchases with Finance and maintain monthly management report.
• Collate customer feedback (survey responses, email, etc.) to support management decision-making.
• Other duties as assigned.

Position Requirements / Abilities

• Effective written and verbal communication skills.
• Solid critical thinking skills.
• Proficient in utilizing queries for data extraction, basic analysis, and report creation.
• Excellent attention to detail.
• Demonstrates responsibility, organization, and initiative.
• Proven ability to collaborate with others and multitask on multiple projects.
• Proven ability to work independently under pressure and with tight deadlines.
• Demonstrates a positive and professional demeanor.

Education, Work Experience, Licensure

• Associate’s degree required; bachelor’s degree preferred.
• Proficiency in Microsoft Office Applications (Outlook, Word, Excel, PowerPoint, Teams, etc.) required.
• 2 years of experience in data analysis / visualization required; SharePoint content creation preferred.
• Excel and SQL experience required; PSQL, AWS and Redshift preferred.

Supervisory Responsibilities

This position has no direct reports.

Contacts

All levels of NICB Employees.

Environment / Physical Demands

• Occasional travel may be required.
• Must lift up to 25 pounds on occasion.

Salary Range And Statement

The salary range for this position is $56,000 to $65,000. This range represents the pay range for all positions in the job grade within which this position falls.

The actual salary offer will take into account a wide range of factors including the specific requirements for this position, the candidate's geographic location, job-related skills, experience, and relevant education or training.

NICB HR can share more about the specific salary range for your geographic location during the hiring process.

Benefits

NICB offers employees a comprehensive benefits package, an attractive 401(k) plan, and generous paid time off. For more information, visit www.nicb.org / careers.

The NICB is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind : NICB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

J-18808-Ljbffr