The ServiceNow Software Engineer II role involves developing and maintaining code within ServiceNow to implement new capabilities and features, enhance performance, and ensure maintainability.
- Utilize technical and procedural skills to support the team's work within ServiceNow or other relevant systems.
- Participate in design and development discussions, aiding the team in conceptualizing desired outcomes from a software engineering perspective.
- Assist in estimating features and elements in terms of technical input, resources, time, and anticipated outcomes.
- Provide technical support, including troubleshooting and enhancements for both existing and new functionalities.
- Document processes to capture best practices, and methodologies, and ensure repeatability.
- Communicate updates, challenges, and concerns to team members, managers, product owners, and key stakeholders.
The ideal candidate would have a bachelor's degree in a related discipline and 2 years' experience in a related field. Preferred qualifications include ServiceNow Micro or Implementation Certifications and Agile Certifications.
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