Duties : Assist Store Managers with project management for ecommerce stores Assist Store Managers in setting up & maintaining store environments Lead management on stores as needed Update products, descriptions, images, and other customer-facing information to ensure the store front end functionality is optimized Handle one-off platform updates to shops Monitor shipping rates for accuracy Assist Store Managers by coordinating product restocks Work with Account Managers to make sure all details needed concerning new launches and stores are received in a timely manner from clients Assist with managing inventory levels and inventory reporting Manage comp shipment requests Assist with logistics and warehouse management Work with fulfilment partners and customer service team to provide efficient customer experiences Conduct periodic reports for clients as needed Assist with using sales reports to make recommendations to drive revenue for clients Work with marketing account teams to ideate and create unique, topical merchandise for clientele
Skills : Experience working in customer service related field is a plus Extremely detail-oriented and organized Proficient in Excel & Microsoft Office Self-starter who can complete tasks with minimal supervision Very strong communication skills Works well with a team Good with tight timelines and strict deadlines Easily adjusts to shifting priorities Photoshop experience is a plus Trustworthy with sensitive information
Education : Bachelor's Degree - preferably in business, merchandising, or a related field 2+ years experience working in a professional environment 1+ years experience in merchandising, ecommerce, supply chain, music business, or related field
Schedule Notes : Hybrid - In office Mon-Thurs (11am-4pm) hours of operation still 9am-6pm, mornings and afternoons can be done at home WFH Friday
Required Skills : MERCHANDISING,SUPPLY CHAIN,CUSTOMER SERVICE,RETAIL SALES,SELF-STARTER,
Additional Skills : MICROSOFT OFFICE,MARKETING,SALES REPORTS,EXCEL,PROJECT MANAGEMENT,DETAIL-ORIENTED,SHIPPING,CUSTOMER SERVICE TEAM,CUSTOMER SERVICE ORIENTED,PHOTOSHOP,WAREHOUSE MANAGEMENT,STRONG COMMUNICATION SKILLS,INVENTORY,LOGISTICS,
Minimum Degree Required : Bachelor's Degree
Hours Per Day : 8.00
Hours Per Week : 40.00
Languages : English( Speak, Read, Write )
Department : US3J0002 : US3J-US3J0002 Fame House Commercial Services
Job Category : Administrative
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