Medical Assistant ll/Patient Service Representative, Behavorial Health Clinic

Position Overview :

Provides clinical and clerical support to providers and members of the patient care team(s) by performing a variety of back office and patient-related tasks supporting the delivery of high-quality patient care.

Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care.

Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family / support group, and other healthcare providers.

Performs all duties under the direction of a clinician.

This position will provide Medical Assistant duties as well as Patient Services Representative duties greeting and checking in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR)

Job Description : EDUCATION :

EDUCATION :

• HS Diploma : High School Diploma or General Education Diploma (GED)
• Other : Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California.

Must present diploma within 90 days)

OR Other : Equivalent Sutter Health Training program

CERTIFICATION & LICENSURE :

BLS-Basic Life Support Healthcare Provider

TYPICAL EXPERIENCE :

1 year of recent relevant experience.

SKILLS AND KNOWLEDGE :

• General knowledge of various medical procedures, views, and equipment.
• Basic understanding of human anatomy, physiology, pathology, and medical terminology.
• Competent and validated in basic Medical Assisting skills such as taking vital signs, preparing patients for exam, and administering injections.
• Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
• Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
• Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines.
• General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook) and electronic health record (EHR).

Ability to

• prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.
• work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
• identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
• build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Job Shift : Day / Evening

Day / Evening

Schedule : Varied

Varied

Shift Hours : Days of the Week :

Days of the Week : Monday - Friday

Monday - Friday

Weekend Requirements :

As Needed

Benefits : Unions :

Unions : Position Status :

Position Status : Non-Exempt

Non-Exempt

Weekly Hours : Employee Status :

Employee Status : Regular

Regular

Number of Openings :

This position may regularly work, store, prepare, receive, unpack, transport, dispose of, or administer drug(s) identified as hazardous, or potentially hazardous, by the National Institute for Occupational Safety and Health (NIOSH) for purposes of USP 800.

Sutter Health is an equal opportunity employer EOE / M / F / Disability / Veterans.

Pay Range is $27.06 to $32.47 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled.

Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs.

Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Qualified applicants with arrest and conviction records will be considered for employment. Applicants for specific positions are still required to disclose certain convictions during the application process, and those convictions may also be considered in determining eligibility for employment in accordance with applicable law.