The Service & Parts Area Manager position serves as a liaison between dealerships in the New Orleans market, the Central Business Center and Stellantis Corporate Headquarters who will be responsible for all areas of Service and Parts Marketing, including : Retail service advertising, promotion and display;
retail / wholesale parts and accessory advertising, promotion and display, enhancing dealership processes to improve customer retention and advocacy, and training dealership personnel on Mopar products and initiatives.
The goal of these activities is to help our dealerships improve customer experience, sales, customer retention, warranty analysis and claims processing, customer relations, and profits.
The qualified candidate will be expected to review and analyze dealer performance and processes, advertising, staffing, financial statements, survey scores, and generally consult with dealers to maximize their overall service and parts operations.
Having the ability to motivate and lead independent entrepreneurs to high levels of performance is critical to this position.
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