We are seeking a friendly, outgoing, and determined team player to join our team as an AT&T Customer Service Representative (CSR) and help us launch a new retail customer service campaign.
We partner with big box retailers to increase brand awareness, promote products, provide customer service, and close sales for our clientele.
As the AT&T Customer Service Representative (CSR), you will be responsible for meeting with our customer service and promoting our telecommunication client’s services available to homeowners in the San Angelo area.
AT&T Customer Service Representative (CSR) Responsibilities : Communicate with consumers one-on-one by directly meeting with them Educate consumers on our telecommunication client’s available services and provide pricing information Build genuine relationships with customers to encourage long-lasting customer retention and potential for referral opportunities Complete the enrollment process for qualified individuals Recommend services that best suit the customer’s needs Participate in daily training sessions and meeting Provide end of the day feedback to the management team regarding production, inventory, and the assigned territory AT&T Customer Service Representative (CSR) Qualifications Previous experience in a customer-facing role (hospitality setting, retail customer service, sales, etc.
Excel in a fast-paced and people-centric environment Engaging and outgoing personality in order to build relationships with community and team members Excellent written and verbal skills Ability to adapt and thrive in a team setting or working alone if required Powered by JazzHR
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