Spanish Bilingual Community Associate Supervisor

Community Associate Shift Supervisor

Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.

Please Note : This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.

Shift Supervisors will provide and oversee on-site trauma-informed social service delivery at city sanctuary hotels throughout New York City.

Working cooperatively with hotel operations and security staff, shift supervisors will welcome and engage migrant and asylum-seeking single adults, families with children or adult families (without children).

Supervisors will manage daily social service operations and provide on-the-ground support and supervision for community associates who are responsible for completing culturally sensitive assessments and making referrals.

Compensation & Benefits :

Estimated Starting Salary Range for Community Associate Shift Supervisor : Based on experience. Pay commensurate with experience.

Full-time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.

Community Associate Shift Supervisor Responsibilities Include :

• Overseeing social services operations and seamless transitions from one shift to the next
• Supervising and supporting community associates, including reviewing complete assessments
• Ensuring that community associates provide culturally sensitive, trauma-informed services
• Ensuring appropriate staff coverage and monitoring attendance
• Intervening in crises and counseling clients as needed
• Planning and troubleshooting with operations and security staff
• Coordinating interpretation and translation services
• Troubleshooting with NYC Department of Education (DOE)
• Troubleshooting with the Mayor's Office of Immigration Affairs (MOIA)
• Providing coverage for community associate staff as needed
• Meeting with operations and security staff for planning and site management
• Managing and documenting incidents
• Managing and updating rosters and attendance
• Performing other job-related duties as assigned

Community Associate Shift Supervisor Experience, Education, Skills, Abilities requested :

• Bachelor's degree or two years of relevant social services experience with vulnerable populations. Preferred : Master's degree in social work or related field + two years of relevant experience working with asylum seekers.
• Strong understanding of trauma and its manifestations, as well as experience delivering trauma-informed culturally sensitive services
• Excellent verbal and written communication skills
• Ability to learn quickly and problem-solve under pressure and within prescribed timelines
• Strong organizational leadership skills
• Ability to work independently and manage a team
• Working knowledge of immigration laws and procedures
• Strong understanding of child development, child welfare, and education requirements
• Fluency in English and Spanish (written and spoken) preferred
• 2+ years experience supervising social services staff in delivering culturally sensitive, trauma-informed services, desired
• Solid understanding of immigration laws, regulations, procedures, and benefits / entitlements
• Experience working on-site in a congregate housing setting
• Experience working with the NYC Department of Education and Administration for Children's Services' child welfare systems
• Must pass pre-employment qualifications of Cherokee Federal

Company Information :

Cherokee Nation Management & Consulting (CNMC) is part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses.

As a trusted partner for over 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart.

To learn more about CNMC , visit cherokee-federal.com.

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Cherokee Federal is a military-friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Legal Disclaimer : Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com / careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

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