Lead Data Engineer, IT Service Management Domain

Lead Data Engineer - IT Service Management Domain

Be part of a team that is redefining how to leverage data within the IT Service Management domain. At Zelis, we are modernizing our Configuration Management Database to provide quick answers to the questions asked to achieve IT Operations at speed.

We are doing this by following a few core principles :

Make the data easy to govern

Make the data easy to own

Make the data easy to query

Location and Workplace Flexibility :

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India.

We foster a hybrid and remote friendly culture and all of our employee's work locations are based on the needs of the position and determined by the Leadership team.

In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Key Responsibilities :

Develop and implement a Data Governance framework in coordination with key stakeholders

Support mapping and design of process flows across functions and key users to support objectives

Participate in the development of data strategies, implementation roadmaps and business cases

Develop, deploy and monitor policies and processes established for managing data within sources systems, automated and manual processes.

Promote Lean mindset as it pertains to the Domain operational effectiveness and opportunities to continuously improve the process across Zelis

Facilitate engagement with teams and leaders to train and educate the use and adoption of data management

Improve trust in IT Service Management Critical Data elements by defining and improving data quality

Required Experience :

8+ years of experience in service management, discovery, data management and / or data governance

Experience creating, standing up or maintaining a data governance program

Technology experience in service management, data management and data quality technologies

Preferred Experience :

Bachelor's degree

IT Service Management domain tools such as Atlassian (Jira) and Axonius

Demonstrated ability to lead in a highly matrixed environment

Passionate about driving transformational change

Demonstrated lean / continuous improvement experience and mindset

Key understanding of the importance of change management in the implementation of data and information management strategies

History of working across multiple functions and with global resources

Position is 100% remote but may need to go into one of the following offices occasionally :

Morristown, NJ

Boston, MA

St Louis, MO

St Petersburg, FL

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers.

This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers.

Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

Commitment to Diversity, Equity,Inclusion, and Belonging

At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work.

We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and / or interview process, please email [email protected] .

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