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Client Services Manager

Client Services Manager

VirtualVocationsKalamazoo, Michigan, United States
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A company is looking for a Client Services Lead to provide nationwide title, closing, settlement, and appraisal solutions for mortgage lenders.

Key Responsibilities

Support real estate transactions by assisting customers with inquiries and providing high-level service

Manage employees engaged in client management and implement strategies to build client relationships

Gather and analyze data to identify and solve complex problems while recommending process improvements

Required Qualifications

High school diploma required; Bachelor's degree preferred

Typically requires 8+ years of related work experience

Knowledge of USPAP guidelines and federal / state appraisal laws

Experience in developing departmental policies and procedures

Ability to evaluate and communicate complex information effectively

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Client Service Manager • Kalamazoo, Michigan, United States

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