Program Director

Securitas Security Services USA, Inc. Program Director Raleigh, North Carolina Apply Now

Position Title : Regional Program Director

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Job Summary :

The Regional Program Director reports to the Global Account Director, Securitas Global Clients-Group. The post-holder for this role will be responsible for maintaining and developing excellent relationships with all stakeholders, both internal and external.

Responsible for ensuring that our business is managed in a consistent and highly professional manner, ensuring Securitas is in full compliance with the approved Client Agreements, internal policies and standards across the Client portfolio.

In this role, you will lead the day-to-day client engagement and develop strategic recommendations that address the client's business problems to solve, both in an operational and commercial context.

Provide direction and support to the Country teams to deliver on client needs and achieve favorable outcomes for the client that result in profitability and overall financial health of the account.

In this role, you will represent the entire range of company services and products while in coordination with the Global Account Director, you will be developing the customer account and Securitas business planning cycle and ensuring the customers' needs and expectations are met by the company.

Your role will be to not only understand and advocate for client requirements but also to spearhead the creation, integration, and embedding of new services and solutions within the Clients security programs, seeking to implement new solutions, which the Client may not have considered in their own operations and planning processes.

Benefits Offered :

• Base salary of $105K / Annually
• $500 / Month Vehicle Allowance
• Medical Insurance
• Life Insurance
• Vision
• 4 Floating Holidays
• 6 Sick Days
• 401K

Position Qualifications :

• Ensures delivery of high-quality customer service.
• Strong communication, planning, organizing, and decision-making abilities.
• Organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels.

Education / Experience :

• Minimum of 5+ years experience in international business and contracting, wide business experience desirable.
• Experience of working cross border, internationally, remotely (Adaptability to support business needs in differing time zones).
• Sensitivity to cultural differences and demonstrated ability to bring diverse teams together to work on a common goal.
• Experience working with clients at Senior Manager and / or Director level.
• Experience working independently and in team settings.
• Experience with Stakeholder Management, Project Management, Data Management (Translating Data).
• Experience of risk and compliance frameworks in a challenging environment.
• Strong business and commercial acumen, problem solving, negotiation and communication / listening, time management and multi-tasking skills.
• Proficiency in I.T. skills - notably in O-365 (Microsoft Excel, Teams, PowerPoint), Power-BI and Microsoft Dynamics CRM.
• Flexibility of working hours, to support differing time zones, working practices.
• Experience with fluent written and spoken English and Spanish.

Company Website : https : / / www.securitasinc.com

EOE M / F / Vet / Disabilities

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