Office Manager Scheduler for Home Care Agency

Right at Home Snohomish County are an EXCEPTIONAL team!

We genuinely believe in what we do : Improve the lives of those we serve. Right at Home Snohomish County knows caregiving is not just a job but a chance to build meaningful relationships to provide support and care and enable individuals to remain at home.

If you are looking for a grea t place to work, a place where each person is treated as an individual with care and respect, then JOIN the Right at Home team!

We’re actively hiring an Office Manager Scheduler. Read about the requirements and what we offer and then use the APPLY NOW button, we are waiting to hear from you!

Pay : We offer $23 to $25 per hour DOE with quarterly bonus potential.

Hours : Monday to Friday 8am to 4.30pm (30 minute lunch break) total 40 hours per week.

Benefits :

• Life Executive Medical available
• Supplemental Insurance Dental & Vision available
• 401(k) Savings Plan
• Weekly pay
• Tapcheck same day pay available
• Paid sick time (accrues at 1 hour per every 40 hours worked)
• Paid time off (after 90 days, accrues at 0.04 hours for each hour when working 40 hours per week)
• Employee Discount Program
• Extremely positive work environment
• Access to leadership. open door policy
• Recognition, celebrations, and talented team interactions! Join us for some fun events coming up!!!!

JOB SUMMARY for the Office Manager / Scheduler

The Office Manager / Scheduling Coordinator is a dual role and responsible for maintaining the client and caregiver relationship and ultimately helps provide a best in homecare experience for clients and employees.

Plays an integral role in interfacing with caregiver staff in the office as well as over the phone in ensuring the proper caregiver and client match.

In addition, the Office Coordination includes ensuring that all telephone referrals, both clients and caregivers, are received in an accurate, detailed manner and are properly handled.

Responsible for overall management of the local office to ensure that the office is working smoothly. The core competencies for this position are : Verbal Communication, Judgement / Decision Making, Organization, Listening, Resourcefulness, Conflict Management, Coaching / Training, Team Building, Empowerment, and Redeploying B / C Players.

Maintains a positive demeanor at all times and is able to effectively multitask in a high functioning office environment.

ESSENTIAL FUNCTIONS of the Office Manager / Scheduler

Answers telephone, takes inquiries or messages in an upbeat, professional manner.

Assists with recruiting, associate hiring, orientations, in-services, disciplinary actions, etc.

Communicates continually with associates and clients to evaluate service.

Schedules and coordinates day to day activities of caregivers.

Assists with sales, marketing, and public relations efforts.

Serves as a team player within an office environment.

Verifies schedule and works with Payroll and Billing to ensure schedules are properly inputted.

Works with Employee Relations / HR to maintain documentation of associate work record in Wellsky and ensures current and complete personnel records for all homecare associates.

Responds promptly and courteously to all clients’ calls.

Maintains integrity in every interaction with caregivers and clients.

Ability to live the Right at Home brand vision, mission and values.

Maintains professionalism in all interactions.

Ability to multitask in a high functioning office environment.

Ability to problem solve and make decisions in a fast-paced environment

Ability to relate to clients and care staff in a way that is sensitive to the unique needs of the individual.

Honors our core values PRESENT.

NON-ESSENTIAL FUNCTIONS for the Office Manager / Scheduler

Other general office and clerical functions.

Other duties assigned by SDCS / Operations Manager.

Fills in for emergency shifts until a caregiver can be found.

EDUCATION / SKILLS / ABILITIES / AVAILABILITY

High School graduate or equivalent with two years of caregiving experience.

Active Certified HCA / CNA Washington State Credential, Nurse Delegation Certificate

Basic office and computer skills and organizational abilities.

Excellent interpersonal relations abilities. Excellent telephone skills.

Knowledge of common medical terminology.

Able to work independently, demonstrating sound judgment

Read, write, speak, and understand English as needed for the job

Be available as required for on-call duty outside of normal office hours.

WORKING ENVIRONMENT

Works primarily out of our Marysville office.

If this sounds like you then click the Apply Now button or call us on 425 290 1714, we are waiting for your call!