Enterprise Application Engineer
VirtualVocationsCedar Rapids, Iowa, United Statesjob_description.job_card.1_day_ago
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A company is looking for an Enterprise Application Engineer to support the Helix platform for internal and external customers.
Key Responsibilities
Troubleshoot complex client applications and resolve technical issues escalated from support levels
Support the implementations team with technical client setups and modify software as necessary
Document product / application defects and serve as an escalation point for team members
Required Qualifications
2 years of related support experience
Experience with enterprise / mid-sized software support or delivery
Strong understanding of remote tools and networking
Experience with Windows Server, IIS configuration, and service management
Advanced database knowledge with MS SQL preferred
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Application Engineer • Cedar Rapids, Iowa, United States
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