Clear Conscience Counseling, LLC -
Front Desk Receptionist :
Responsibilties :
The receptionist shall help promote high levels of service, all team members greet patients and visitors in a prompt, courteous and helpful manner.
At each patient encounter, team members respond promptly to patients’ needs and listen with empathy both in person and on the telephone.
Check in patients; consistently and courteously verifies and obtains required demographic information.
Collect co-payment and any applicable balances; Verifies insurance eligibility; Ensures appropriate referrals are obtained;
Ensure patient completes appropriate paperwork including but not limited to Intake and IDs; Accurately enters patient demographic information in EHR system.
All aspects of the checkout process are completed accurately and timely, and in a friendly manner.
Follow protocols established for EHR for scanning / filing documents.
Monitor general office supply inventory and equipment.
Receive and directs all communication courteously and consistently and according to HIPAA guidelines and office policy.
Schedule appointments as per office protocol.
Answer, screen and forward incoming calls
Protect patients' rights by maintaining confidentiality of personal and financial information.
Maintain operations by following policies and procedures and reporting needed changes.
Light cleaning and daily upkeep of the office
The ideal candidate must have excellent communication skills and must be able to work in a fast paced environment and multi-task.
Bilingual : English and Spanish Preferred
Must be able to work evenings until 9pm
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