Medical Assistant

Job Description

Job Description

Case Integrative Health

Case Integrative Health is a fast-growing center for Integrative and Functional Medicine that has assembled one of the largest teams of cross-disciplinary integrative physicians in the U.

S. Our goal is to mix conventional and evidence-based integrative therapies for patients to create a comprehensive approach to health and wellness.

Job Description Medical Assistant

We are looking for a full-time Medical Assistant to help us grow our practice in Chicagoland. If you are passionate about helping people truly heal and interested in working in an environment where you can truly make your mark, please apply!

SUMMARY :

Under the supervision of the RN Manager, the Medical Assistant is responsible for managing aspects of the patient process that ensure a welcoming and efficient experience when they are in the clinic.

The MA is responsible for supporting medical staff to enable delivery of their duties including pre and post visit care, administering procedures as authorized by the Medical Director, and supporting delivery of at-home protocols.

Additionally, the MA is responsible for managing relationships between Case Integrative Health certain suppliers and partnerships.

These relationships will be primarily, but not exclusively, medically related (e.g. relationships with labs, pharmacies, medical consumable suppliers, insurance companies, etc.)

SCHEDULE :

Full-time, Monday Friday. Very rarely nights and weekends may be required with advanced notice. Travel will be

RESPONSIBLITIES :

Support providers in creating a welcoming and efficient in-clinic experience including :

Ensuring timely pre-charting including notes, labs, forms and other documentation prior to scheduled appointments

Checking and charting vitals then rooming patients

Triaging Patient Portal Questions

Support nurses in creating a welcoming and efficient in-clinic experience including :

Checking and charting vitals before / during treatment

Administering / supporting procedures per Medical Director and nurse’s directions

Cleaning rooms / chairs as needed

Prescription refill support, pharmacy confirmations and prior authorizations

Disability and insurance paperwork

Organizing and maintaining the storeroom

Maintaining safe, secure, clean and healthy work environment by establishing and following standards and procedures; complying with legal regulations

Other duties as assigned

QUALIFICATIONS :

MA with NHA, APA, NCCT or AAMA certification must be completed (as of the time of start date) and current.

Outstanding communication skills, both verbal and written, as well as bedside manners.

Service orientated : capable of providing a calming, confident voice to patients and visitors with a friendly and approachable demeanor;

able to resolve patient issues in a timely and appropriate manner; willingness to take ownership of patient problems and drive them to satisfactory conclusions.

Strong time management and organizational skills. Able to wear multiple hats.

Commensurate team player who is willing to work every day to make everyone better.

Must be self-starter and comfortable with ambiguity.

Compassionate, curious and driven.

Fluency in Microsoft Word, Excel and Outlook, EMR and medical billing a plus, but not required.

Service industry experience a plus.

PHYSICAL REQUIREMENTS :

Visual / hearing ability sufficient to comprehend written / verbal communication.

Ability to perform tasks involving physical activity which may include lifting, bending and standing.

Ability to deal effectively with stress.

Must be able to travel to clinics downtown and in the western suburbs routinely each week

BENEFITS INCLUDE :

Monthly stipend for health care costs (including health insurance)

Vision and Dental Insurance

401(k) with company match

Profit Sharing

PTO and Holidays

Bonus Eligibility

Company Description

Case Integrative Health is a team of nationally renown MD, DOs and PAs who share a belief that Integrative and Functional Medicine offers a superior approach to improving long-term health.

We are aiming to change the conversation in medicine by balancing evidence based approaches pulled from conventional and integrative therapies.

Conventional medical care is primarily centered on treating symptoms. This works amazingly well for acute issues. However if you are looking to maximize your health, or if you are one of the millions of people with a chronic illness, conventional care frequently means taking a pill to mask the symptom, often creating side-effects that require additional pills.

Integrative medical care, or Functional Medicine, seeks to understand the "why" underneath symptoms. Once we know why you are sick, we can begin fixing the problem at the root;

unlocking your body's natural ability to heal itself.

Company Description

Case Integrative Health is a team of nationally renown MD, DOs and PAs who share a belief that Integrative and Functional Medicine offers a superior approach to improving long-term health.

We are aiming to change the conversation in medicine by balancing evidence based approaches pulled from conventional and integrative therapies.

r n r nConventional medical care is primarily centered on treating symptoms. This works amazingly well for acute issues.

However if you are looking to maximize your health, or if you are one of the millions of people with a chronic illness, conventional care frequently means taking a pill to mask the symptom, often creating side-effects that require additional pills.

r n r nIntegrative medical care, or Functional Medicine, seeks to understand the "why" underneath symptoms. Once we know why you are sick, we can begin fixing the problem at the root;

unlocking your body's natural ability to heal itself.