Case Worker I - Utility Assistance Program

Job Description

Job Description

The Case Worker I -Utility Assistance is a position requiring exceptional customer service ability and motivation to support households in applying for resources to support their basic needs.

The Case Worker I Utility Assistance will be responsible for determining benefits eligibility to support low-income households in Champaign County to maintain utilities and provide information or referrals to address other identified service needs.

Individuals with time management and organization skills and passion to help others are anticipated to excel in the position.

Requirements

• High school diploma / G.E.D. with at least 3 years’ experience applicable to the program or Associate’s degree in human services or related field.
• Ability to pass criminal background check.
• Strong background in customer services and human services.
• Multi-lingual skills preferred
• Valid driver’s license and ability to travel throughout Champaign County as necessary to conduct services at outreach sites and home visits as necessary.
• Ability to follow program procedures while adjusting work style to meet the needs of the client.
• Demonstrated exemplary attendance and dependability required.
• Ability to consistently and accurately use basic math skills to determine household income and benefit eligibility according to funder income limits.
• Ability to learn the use of web-based systems.
• Knowledge and respect for diverse cultures / lifestyles and problems of poverty in the community.
• Knowledge of trauma-informed care principles.
• Ability to communicate effectively both written and orally.
• Ability to complete timely and accurate documentation.
• Proficient in English (spelling, punctuation, grammar).
• Ability to attend worksite regularly to perform job duties and responsibilities.
• Computer skills needed to complete case documentation, data entry and timesheets.
• Ability to work a flexible schedule to accommodate client scheduling needs including periodic early mornings, evenings, and weekends.
• Knowledge of public assistance programs, including eligibility and application process.

Summary

Schedule : 8 : 00 a.m. 4 : 30 p.m., M-F (Flexibility is necessary to support the goals of the program.

Worksite : 1776 E. Washington Street, Urbana, IL 61802

Status : Full-Time / 37.5 Hours per Week

Starting Wage : $16.32 - $17.00

Competitive benefits, health insurance, dental insurance, retirement, high-quality programming, and great work environment!

Company Description

Who We Are

Champaign County Regional Planning Commission logoThe Champaign County Regional Planning Commission is an intergovernmental membership organization that provides a variety of programming in the areas of regional, environmental and transportation planning;

economic, community, and workforce development; social services; early childhood education; and technical assistance in East Central Illinois.

As a multi-faceted government agency, the Commission administers over 100 federal and state grants and contracts with an annual operating budget of $25 million and a staff of over 230 professionals housed in 12 locations serving over 30,000 clients annually.

In 2016, the Champaign County Regional Planning Commission reached a 50-year milestone in promoting, planning, and facilitating improvements to the health, safety, welfare, education, economic conditions, environment, and development within our region.

We are proud of our many achievements over the past 50 years and look forward to continuing to develop collaborative strategies to improve the quality of life and economic vitality of our region.

Formed in 1966, the Regional Planning Commission has spent 50 years cultivating partnerships and alliances that range from the federal government to local boards, councils, and committees.

The Commission works collaboratively with stakeholders to address community issues, create and advance comprehensive plans and strategies, and provide quality services to the citizens of our region.

As the Regional Planning Commission looks to the future, we will continue to seek new opportunities to expand and impact our community beyond the current measures of success.

As we explore these opportunities, our work may take shape in new and exciting ways, beyond what has been the norm in terms of our service area and approach to programming.

We will approach the future with innovative practices and solutions that will enable us to better serve community needs and support sustainability for future growth.

The Regional Planning Commission recently rebranded itself to represent what the next 50 years of services will bring. Our new tagline provides the context for our daily efforts : PEOPLE.POSSIBILITIES

Company Description

Who We Are r n r nChampaign County Regional Planning Commission logoThe Champaign County Regional Planning Commission is an intergovernmental membership organization that provides a variety of programming in the areas of regional, environmental and transportation planning;

economic, community, and workforce development; social services; early childhood education; and technical assistance in East Central Illinois.

As a multi-faceted government agency, the Commission administers over 100 federal and state grants and contracts with an annual operating budget of $25 million and a staff of over 230 professionals housed in 12 locations serving over 30,000 clients annually.

r n r nIn 2016, the Champaign County Regional Planning Commission reached a 50-year milestone in promoting, planning, and facilitating improvements to the health, safety, welfare, education, economic conditions, environment, and development within our region.

We are proud of our many achievements over the past 50 years and look forward to continuing to develop collaborative strategies to improve the quality of life and economic vitality of our region.

r n r nFormed in 1966, the Regional Planning Commission has spent 50 years cultivating partnerships and alliances that range from the federal government to local boards, councils, and committees.

The Commission works collaboratively with stakeholders to address community issues, create and advance comprehensive plans and strategies, and provide quality services to the citizens of our region.

r n r nAs the Regional Planning Commission looks to the future, we will continue to seek new opportunities to expand and impact our community beyond the current measures of success.

As we explore these opportunities, our work may take shape in new and exciting ways, beyond what has been the norm in terms of our service area and approach to programming.

We will approach the future with innovative practices and solutions that will enable us to better serve community needs and support sustainability for future growth.

The Regional Planning Commission recently rebranded itself to represent what the next 50 years of services will bring. Our new tagline provides the context for our daily efforts : PEOPLE.POSSIBILITIES