Talent.com
Fintech Customer Support Representative

Fintech Customer Support Representative

Arise Virtual SolutionsPlantation, FL, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Earn revenue from day one. Certification is now paid!

If you have worked in customer services and looking for flexible and varied work, consider a new financial services program on the Arise® Platform. This program needs customer-focused individuals to help support callers with financial transactions. Problem solvers are welcome-those who have the drive to learn and troubleshoot basic issues or inquiries about electronic payments and services. This is a fast-paced, high-call volume program currently available through the Arise® Platform.

The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home.

The Arise® Platform has various well-known clients available-including this opportunity with a financial services provider-and you could start earning in just a few weeks.

What you will do as a Fintech Customer Support Representative :

  • Receive inbound calls from bank partners, merchants, and card holders, answering questions and resolving issues to the caller's satisfaction. Some calls are technical in nature.
  • Deliver excellent service by actively listening and helping callers uncover the best solution.

What's needed to service this client :

  • Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years).
  • Financial Services support experience is preferred but not required.
  • Quiet and secure workspace to manage a consistent flow of calls.
  • Wired internet connection with required speeds (ping
  • 25 Mbps; upload >

    10 Mbps; minimum 16 GB RAM).

  • High School diploma or equivalent.
  • Background check and drug test required.
  • What would be great to have :

  • Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).
  • Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).
  • No degree necessary - This is a great work-from-home opportunity for anyone ready to invest in themselves and work hard on their own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform.Some clients may require continuing certification. Background check and drug test are required.

    serp_jobs.job_alerts.create_a_job

    Customer Support Representative • Plantation, FL, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Energy Efficiency Customer Support Specialist

    Energy Efficiency Customer Support Specialist

    VirtualVocationsMiami, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Remote Energy Efficiency Customer Support Specialist.Key Responsibilities Provide inbound customer support focused on energy efficiency and utility programs Assist wit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Support Manager

    Customer Support Manager

    VirtualVocationsHialeah, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Manager for the Mid Market segment.Key Responsibilities Lead daily activities of a team of 8-12 Customer Support Representatives to ensure timely compl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Support Solutions Engineer

    Support Solutions Engineer

    VirtualVocationsBoca Raton, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Support Solutions Engineer (L5) in Security, Privacy, and Assurance.Key Responsibilities Monitor and handle customer requests, troubleshoot issues, and automate support...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Customer Support Specialist

    Senior Customer Support Specialist

    VirtualVocationsFort Lauderdale, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Customer Support Specialist.Key Responsibilities : Process orders for products and services, ensuring proactive follow-up on order status and details Investigate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Support Enablement Lead

    Customer Support Enablement Lead

    VirtualVocationsBoca Raton, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Enablement Lead.Key Responsibilities Own and execute the 6-week onboarding program for new support hires, ensuring engaging and relevant sessions Coll...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    AMS360 Support Specialist

    AMS360 Support Specialist

    VirtualVocationsBoca Raton, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for an AMS360 Support Specialist.Key Responsibilities Provide support to users on AMS360 and ancillary products post-conversion Collaborate with cross-functional teams to en...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Application Support Analyst

    Application Support Analyst

    VirtualVocationsMiami, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for an Application Support Analyst (third shift / remote).Key Responsibilities Provide first-tier support to application and engineering teams, serving as a primary point of co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Support Supervisor

    Customer Support Supervisor

    VirtualVocationsMiami, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Supervisor to lead and mentor the Customer Support team while handling complex technical escalations. Key Responsibilities Supervise and develop the sup...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Bilingual Patient Success Advocate

    Bilingual Patient Success Advocate

    VirtualVocationsMiami, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Success Advocate - Bilingual.Key Responsibilities Provide professional assistance to customers via phone, email, and chat, addressing inquiries and troubleshoot...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Sales Support Specialist

    Sales Support Specialist

    VirtualVocationsTamarac, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Sales Support Specialist who will assist the sales team by managing administrative and operational tasks. Key Responsibilities Provide sales desk ticket support and assi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Cloud Support Engineer

    Cloud Support Engineer

    VirtualVocationsPompano Beach, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Cloud Support Engineer I (Support Response) for a weekend shift.Key Responsibilities Serve as the first point of contact for technical support inquiries, ensuring empat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Bilingual Tax Support Representative

    Bilingual Tax Support Representative

    VirtualVocationsMiami, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Bilingual Tax Software Support Representative.Key Responsibilities Provide technical support for tax / accounting software Assist customers via phone or email, troublesh...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Junior Customer Support Specialist

    Junior Customer Support Specialist

    VirtualVocationsTamarac, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Junior Customer Support Specialist to join their Customer Support & Success team.Key Responsibilities Respond to customer inquiries via email, live chat, and phone Adv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Clinical Customer Support Specialist

    Clinical Customer Support Specialist

    VirtualVocationsHollywood, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Specialist - Clinical.Key Responsibilities Serve as the primary point of contact for customer service and support related inquiries Identify and docum...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Business Support Specialist

    Business Support Specialist

    VirtualVocationsHollywood, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Business Support Specialist to support their Sales team.Key Responsibilities Provide day-to-day administrative support to the Sales team Maintain accurate records in t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Support Representative

    Customer Support Representative

    VirtualVocationsMiami, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Tier 1 Customer Support representative.Key Responsibilities Respond promptly and professionally to incoming telephone calls, chats, and tickets Assist with order probl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Support Associate

    Customer Support Associate

    VirtualVocationsDavie, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Associate to serve as a liaison between the organization and its Collectors, primarily supporting inquiries related to products and services.Key Responsi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Support Representative

    Technical Support Representative

    VirtualVocationsFort Lauderdale, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Support Representative to provide technical assistance and support to store employees. Key Responsibilities Document problems, complete problem tickets, and re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Support Specialist

    Customer Support Specialist

    VirtualVocationsPompano Beach, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a CPC Processor Customer Support.Key Responsibilities Process medical record requests by taking calls from patients, insurance companies, and attorneys Document informat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Healthcare Customer Support Specialist

    Healthcare Customer Support Specialist

    VirtualVocationsTamarac, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Healthcare Customer Support Specialist to assist a health insurance customer.Key Responsibilities Operate multiple computer applications to assist calls Accurately enr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30