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Operations and Visual Manager Job at The Container Store in Austin

Operations and Visual Manager Job at The Container Store in Austin

MediabistroAustin, TX, United States
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Join to apply for the Operations and Visual Manager role at The Container Store

Overview

The Operations and Visual Manager is part of the management team along with the General Manager.

All Managers Are Involved In

  • Leading people to provide exceptional customer service.
  • Driving our business to achieve our business goals.
  • Building effective teams and developing talent.
  • Communicating effectively with staff, management team, and customers.
  • Instilling trust and ensuring accountability.
  • Leading by example on the sales floor.

What We Stand For

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Responsibilities

  • Working in partnership with the General Manager on all aspects of driving the business; setting goals and priorities for the success of the store based on overall sales, custom closets performance, average ticket results and payroll management
  • Supporting and directing processes for inventory control, curbside orders, delivery services, register and money processes and order management
  • Leading the operations efforts in the store for repairs and maintenance requests, facilities updates, ordering supplies, planning meetings, walkthroughs, cleaning routines, backroom setup and stockroom organization
  • Leading the visual merchandising efforts in the store ensuring Perfect Product Presentation which includes merchandise processing, maintenance and merchandising
  • Interprets and directs product presentation according to direction from the Visual Sales and Buying Departments
  • Managing the sales floor
  • Managing employees to include recruiting, interviewing, onboarding, training, reviewing and coaching

    • Benefits and Perks

    We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance. Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.

  • Rewarding pay to recognize the value you bring to the team.
  • Competitive health, dental, and vision plans.
  • 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
  • Unique benefits portal for easy access to benefits information and company updates.
  • Competitive sick pay and PTO to ensure you can take time off to recharge.

    • For our full-time associates, we offer additional benefits including life and disability insurance options, parental leave support, paid holidays, gym discounts, transportation benefits, product and service discounts, recognition programs, and diversity initiatives.

    Qualifications

    What You Bring to Us

  • You love to engage with people and connect with customers and your team to provide clear, concise, compassionate communication.
  • At least three years of leadership and coaching experience focused on developing and nurturing your team to achieve goals together.
  • Experience guiding employees' career growth and development.
  • Strong written and oral communication skills.
  • Understanding of retail dynamics with strong time management and organizational skills to lead a store team to achieve results.
  • Customer-focused with a passion for selling and identifying customer needs.
  • Willingness to learn how technology and selling work together to enhance the customer experience.
  • Pride in your work and enthusiasm to represent the store positively.

    • The Container Store promotes a smoke-free, drug-free environment. We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act.

    Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Purchasing and Supply Chain

    • Industries

  • Retail

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    Operation Manager • Austin, TX, United States