Job Description
General Description :
Under general supervision, performs routine clerical and receptionist duties within a patient care unit.
Essential Responsibilities :
- Organizes, prepares and maintains patient medical records and files.
- Ensures that documents are properly labeled, posted and contain current information for billing purposes and medical record maintenance.
- Transcribes orders of physicians and nurses; keep nurses informed of any changes in orders relating to patient care; schedule tests, treatments and services required of ancillary departments.
- Provides receptionist type coverage for the area : handle routine patient calls, intercom pages, personal callers, route incoming mail and answer routine inquiries.
- Assists with admissions, transfers and discharges by coordinating, notifying and following-up with the appropriate personnel.
- Maintains or arranges for repair of equipment.
- Works with medical records in obtaining medical charts for patients.
- Assists with inventory needs, ordering, stocking, and distribution of supplies.
General Responsibilities :
Performs other duties as assigned
Minimum Qualifications :
Education : None
Experience : One (1) year clerical experience that involved some customer service responsibilities
OR An equivalent combination of education and experience
License(s) / Certification(s) / Registration(s) Required : None
Knowledge, Skills and Abilities : Must be able to work well with others and maintain a professional attitude when dealing with customers.
Must be well organized, good in tracking details and skilled at problem solving. Excellent communication skills, both written and orally.
Typing / keyboarding skills sufficient to meet the requirements of the position. Some computer skills.
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