Customer Service Representative - $15/hr - Remote - Temp
Overview
LIG, a division of Gallagher, is seeking call center representatives to support our sales team in generating opportunities, handling call volume, and directing calls to the proper areas within the company.
This role will be part of the initial contact team for customers interested in the healthcare products that LIG offers. We are looking for experienced individuals that have been successful in a remote / call center work environment.
Position Details : Pay - $15 / hr Hours - 2 shifts - 9am - 6pm EST and 10am - 7pm EST Fully Remote position - Equipment provided Temporary Position - Projected start date 10 / 28 or 11 / 4 and ending 12 / 31 How you'll make an impact Essential Duties and Responsibilities : Receive inbound calls including transferred sales leads and calls from current and potential customers.
Must be able to transfer these calls to the proper queues or individuals easily. Follow the LIG proper call script for each type of partnership and call we receive and make.
Meet Quality Assurance Requirements for call compliance. Ensuring DNC List compliance requests. About You Specific Knowledge, Skills and Abilities : 1-2 years Call center sales experience.
Proven success in a call center work environment. Proven success in a remote work environment. Collections and / or insurance sales experience is a PLUS, but not required! Excellent interpersonal, written, and oral communication skills.
Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections. Strong work ethic, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
Must possess a professional and friendly attitude while being able to develop rapport with customers over the phone. #contingent LI-KB3 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve : Medical / dental / vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include : Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...
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