Sr. Salesforce Business System Analyst

Description - External

Why choose cognizant?

It takes a lot to succeed in today’s fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams.

We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services.

But we do not stop there. We develop go-to-market strategies and invent entirely new business models ensuring that every company we work with walks away with both inspiration and a plan.

Everything we do at Cognizant we do with passion for our clients, our communities, and our organization. It’s the defining attribute that we look for in our people.

Cognizant is looking for Sr. Business Analyst with 7 to 10 years of experience to join our team as a Business Associate. The ideal candidate should be able to work with Product owners and line of business to collect the requirement and work with tech team, convert the business requirement to user stories, Agile experience, more like Salesforce Admins, able to understand and translate the requirement to dev team, Technical skills required.

This role involves analyzing business processes, identifying areas for improvement, and implementing solutions that align with our companys goals.

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Location : Mount Laurel, NJ (Onsite)

Job Description :

• Conduct requirement elicitation sessions with business heads and process managers
• Collaborate with development team to convert business requirements to actionable user stories
• Create use cases and provide team based resolutions for Salesforce and integrated applications (Tier1 & Coupa) for email integration, expense management, document management, etc
• Actively involve in user acceptance testing for Salesforce environment as well as managed packages, including regression testing and UAT
• Administer and collaborate on the reports and dashboards module for business sales and nCino teams
• Define user experience scenarios using API flow diagrams, to describe functional integration
• Design call report and action plans features
• Conduct coordination sessions between vendor’s technology teams and BMO internal technology teams to establish clarity on technical integration specifications

Benefits :

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements :

• Medical / Dental / Vision / Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term / Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.