A company is looking for a Customer Service Technical Lead to manage technical support and staff operations in a call center environment.
Key ResponsibilitiesProvide first-line technical support to call center agents and resolve technical issuesOversee scheduling and optimization of cloud-based call center softwareConduct training for new hires and manage staff schedules for efficiencyRequired Qualifications1-2 years of experience managing a customer support team in a call centerExperience in healthcare and technology sectorsProven experience in technical support and cloud computing platformsExperience with IVR systems and platforms like JustCall, Twilio, and CalendlyReliable high-speed Wi-Fi and personal laptop
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Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services. Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates. Th...
Field Service Technical Lead
A company is looking for a Field Service Technical Lead. ...
Lead Retail Customer Service Associate
Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services. Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates. Th...
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A company is looking for a Team Lead, Customer Service to assist with escalated cases and build new projects. ...
Lead Retail Customer Service Associate
Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services. Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates. Th...
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Technical Support / Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative....
Customer Service Lead
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional cu...
Lead Retail Customer Service Associate
Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services. Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates. Th...
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As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional cu...