Engineer in Charge
Position Details :
- Title : Engineer in - Charge
- Location : Hillsboro, OR
- Travel / Schedule : o12-hr Day shift : 7a 7p on a 4-on, 3-off, 3-on, 4-off schedule.
- Compensation : Target base rate $40 / hr - $45 / hroBonuses / Additional Compensation : Overtime is paid at 1.5X after 40 hours;
relocation assistance available.
Benefits : Company offers an excellent benefits package with comprehensive medical / dental / vision plans, Incentive Savings Plan (ISP) / 401k, tuition assistance opportunities, paid time off, etc.
Position Description : In this role you will act as the key liaison between customer, management and on-site assigned service personnel regarding installation, maintenance, repair, testing and / or customer training issues.
This is a position with high accountability for corporate image, integrity and results, which at times may mean extraordinary effort and working timeframes.
Some specific responsibilities include :
- Manages plans and organize customer activities. Supervise, coordinate, train, motivate and guide other Fields Service Engineers.
- Work on a wide variety of complex planning activities where material or sourcing requirements are variable and special projects where customer equipment performance is key to contractual obligations and / or project deadlines.
- Assist Customer Support Management and Regional Sales Managers by understanding and communicating customer initiatives and ensuring timely closure of customer requirements.
- Instruct customers in the complete operation and maintenance of equipment.
- Assist customers in identifying and repairing equipment related process problems.
- Participate in internal meetings to facilitate the coordination of important issues including spare parts, warranty and daily / weekly priorities.
- Retrieve, compile and report equipment performance indicators to both customer and company Management.
- Keep Management informed of all tool down situations.
- Provide technical assistance or training to less experienced personnel.
- Present and implement company technologies and solutions to customer.
- Coordinate technical resources to track and close customer issues.
- Perform in a dynamic and challenging environment with drive and creativity.In order to be successful in this role, you must have at least six years of engineering / technical experience in a high-volume semiconductor manufacturing environment.
- You should have a significant working knowledge of Electronics / Avionics and electrical systems. You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc;
- the ability to troubleshoot electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams;
and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC and greater).
Engineer in Charge
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