A company is looking for a Senior Director of Customer Success with experience in a SaaS environment.Key ResponsibilitiesRepresent the Voice of the Customer and optimize internal processes for efficiencyLead multiple teams focused on customer retention, growth, and digital transformation initiativesAnalyze data to drive KPIs and collaborate with cross-functional teams on customer needsRequired Qualifications8+ years of experience in Customer Success, Account Management, Operations, or Business Development in a SaaS environment4+ years of direct leadership experienceProven understanding of Customer Success concepts and execution strategiesExperience in building post-sale operations for small and large enterprise customersExperience with leading technical and contract migrations is strongly encouraged
Senior Manager Customer Success
A company is looking for a Senior Manager, Customer Success- EMEA. ...
Director of Customer Service
The Director will be responsible for overseeing customer satisfaction, managing the customer service team, optimizing customer experience, and leading team management efforts to ensure efficient operations and exceptional service delivery. This is a full-time on-site role for a Director of Customer ...
Senior Director of Sales Development
A company is looking for a Senior Director, Global Sales Development. ...
Senior Director of Adult Residential Services LMSW LCSW LMHC Hybrid
Leading community health organization seeks a Senior Director of Adult Residential Services to oversee the program that provides critical services and support to residents of the housing program. LMSW, LCSW, LMHC clinical license in good standing with NYS Office of Professions. Responsible for the o...
Senior Director of Data Platform
A company is looking for a Senior Director of Data Platform to lead the development and management of its enterprise data infrastructure. Key Responsibilities:Define and drive the strategic direction for the enterprise data platformOversee the architecture and integration of data systems to ensure h...
Senior Director of Programs
The Senior Director of Programs at Kings Bay YM-YWHA and JCC Brooklyn is a key leadership role responsible for the strategic oversight, development, and management of essential program areas, including Summer Camps (Kings Bay Y and JCC Brooklyn Summer Day Camps), Youth Services (After School Program...
Senior Director of eDiscovery
Contact Government Services is seeking an experienced and motivated Senior Director of eDiscovery for one of our large government projects. Senior Director of eDiscovery. This position is responsible for supporting the Government's professionals in all aspects of litigation support and e-discovery p...
Hospital Senior Director of Quality and Risk
Are you ready to take the next step in your career as a Senior Director of Quality and Risk, while living in one of the most vibrant and diverse areas of New York City? We’re looking for passionate individuals to join our Quality and Risk healthcare team in this 250 + bed hospital just a few blocks ...
Senior Program Director, The High Line Network
Reporting to the Chief Program Officer, and overseeing the Manager of the High Line Network, the Senior Director of the High Line Network is a full-time, year- round position that leads this initiative. The Senior Director will shape the vision of the. By creating annual “convenings” that are aimed ...
Product Data Scientist (Senior Customer Success Lead)
Product Data Scientist (Senior Customer Success Lead). Lead, Customer Success) role is the client facing lead who owns the end-to-end delivery on aligned objectives with clients, builds required storyboards with insights / impact summary, accountable for delivering client impact, translating client ...