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Bilingual Senior Customer Service Representative

VirtualVocations
Hartford, Connecticut, United States
Full-time

A company is looking for a Bilingual (English / Spanish) Senior Customer Service Representative for a national remote position.

Key Responsibilities : Answer high volume calls regarding patient billing and general customer concernsResearch, troubleshoot, and resolve complex billing issues and customer complaintsMaintain compliance with all regulations and keep accurate records of escalated correspondenceRequired Qualifications : High School Diploma or GEDBilingual fluency in English and Spanish2+ years of customer service experience or relevant experience in a healthcare settingFamiliarity with computers and ability to learn new systemsAvailability to work specified shifts and complete training requirements

2 days ago
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