Administrative Assistant - Physical Therapy Office

Job Description

Job Description

Salary : 50,000 annual, based on experience

Position Overview : The Administrative Assistant plays a crucial role in overseeing the daily operations and administrative functions of a medical office or healthcare facility.

They are responsible for ensuring smooth operations, coordinating patient care, and maintaining compliance with relevant regulations and policies.

The role requires a combination of strong organizational, leadership, and communication skills.

You will work closely with the Office Manager and the Practice Owner and report to the Office Manager.

Key Responsibilities :

• Administrative Management :
• Oversee the overall administrative operations of the office, including scheduling, billing, medical records management, and inventory control.
• Staff Management :
• Supervise administrative staff, including front office receptionist.
• Provide guidance to the staff, fostering a positive work environment and promoting professional growth.
• Schedule and coordinate staff shifts to ensure adequate coverage for patient care and administrative tasks.
• Patient Care Coordination :
• Ensure excellent patient service by maintaining effective communication channels with patients, addressing their concerns, and resolving any issues.
• Oversee the appointment scheduling process, patient registration, and check-in / check-out procedures.
• Collaborate with healthcare providers to optimize patient care delivery and facilitate the coordination of services, referrals, and follow-up appointments.
• Regulatory Compliance :
• Stay updated with relevant healthcare regulations, including HIPAA, OSHA, and other legal requirements, and ensure compliance throughout the medical office.
• Implement and enforce privacy and security measures to protect patient information and maintain confidentiality.
• Conduct regular audits and reviews to assess compliance and identify areas for improvement.
• Facility and Equipment Management :
• Collaborate with facility management to maintain a clean, safe, and organized environment.
• Medical Insurance Verification and Authorization :
• Verify insurance eligibility and coverage for patients, obtaining necessary authorizations for procedures or treatments.

Qualifications and Skills :

• Bachelor's degree in healthcare administration, business management, or a related field (preferred).
• Proven experience in medical office management or healthcare administration.
• Strong knowledge of healthcare regulations, insurance processes, and medical billing / coding.
• Excellent organizational, leadership, and communication skills.
• Proficiency in using electronic health record (EHR) systems and other office software.
• Ability to multitask, prioritize, and manage time effectively.
• Exceptional interpersonal skills with the ability to interact with diverse individuals, including patients, staff, and healthcare providers.

We will train and mentor the right candidate

Benefits include Paid time off, Holiday Pay, 401K, Health and Dental Insurance, and HSA.

Hours - 11 am to 7 pm - Monday to Friday