Operations Technician I

Our client is currently seeking a Operations Technician I

Position Description

Role Title : Network Construction and Maintenance Technician

Duration : 6 Months

Work Location : (select one) Hybrid / Fully Onsite / Fully Remote Onsite

Work Schedule : Standard Monday- Friday schedule

Project Overview : We use microwave radio antennas to provide residential and business customers with remarkably fast, exceptionally reliable internet service.

When joining our team, the technician will be a part of our frontline team that’s supporting our valued customers.

Overall Responsibilities : This position will help assist with all construction buildout activities for new properties, including pulling cable, installing conduit, installing microwave point-to-point radios, and installing backbone fiber networks.

Work with the team on upgrades and maintenance of the market's network. Lastly, assist with outages outside of working hours.

Top 3 Daily Responsibilities :

• Assist with construction buildout, including pulling cable, installing conduit, installing microwave point-to-point radios, and installing backbone fiber networks.
• Conduct building maintenance, including replacing outdated equipment, upgrading the network, and ensuring that building equipment is installed to our standards.
• Be on call to assist with network outages outside working hours, weekends and holidays.
• Pull, terminate, and test ethernet, make required cross connects.
• May perform residential in-home customer installation work as needed.
• Maintain regular communication with local and central teams to provide updates on projects as needed.

Mandatory Skills / Qualifications :

• 1+ year pulling, terminating and testing twisted pair, coax and fiber optics cabling in residential and commercial environments.
• Physical requirements : Must be able to lift 60 lbs and be ok with standing for long periods and comfortable working in different positions such as kneeling, crouching, and stooping.

Non-Essential Skills / Qualifications :

• Fusion splicing, and related technologies
• Understanding of mmWave radio installation and maintenance.
• Advanced troubleshooting skills for routers, switches, hubs, and streaming devices

Skill / Experience / Education

Mandatory

Valid driver’s license and a good driving record. Must be willing to work day, evening or night hours; overtime, emergency on-call rotation, weekends and holidays as required.

Must be reliable and punctual. Must be willing to drive personal vehicle during and outside regular working hours to complete maintenance projects or respond to outages (mileage compensation provided).

Able to work up to 8 hrs per day, in various weather conditions.

Desired

Technical school or technical training a plus Complete understanding of the physical layer, twisted pair copper cabling, 66 blocks, 110 blocks, patch panels, fiber optic cabling, etc.

Solid troubleshooting and problem solving skills.