JD Store Management - Patrick Henry Mall, Newport News, VA
At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction.
Position Title(s) : Assistant Store Manager and Supervisor
Job Summary : As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.
Why Join Us?
- Competitive Pay & Benefits : Health benefits, retirement plans, and employee discounts.
- Career Growth : Opportunities for career advancement within our growing company.
- Dynamic Environment : A vibrant team in a fast-paced and rewarding work environment.
- DE&I Initiatives : Commitment to Diversity & Inclusion with accountability to create an equitable and successful company.
Key Responsibilities
Leadership & Team Management : Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.Customer Experience : Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.Sales & Performance : Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.Operational Excellence : Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.Financial Management : Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.Marketing & Community Engagement : Implement local marketing initiatives and build relationships with the community to enhance brand presence and attract customers.Innovation & Problem-Solving : Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions.Additional duties and projects as required.Qualifications
Experience : Proven experience as a Retail Store Manager or similar role with a track record of achieving sales targets and leading a team.Leadership Skills : Strong leadership abilities with excellent communication, interpersonal, and organizational skills.Customer-Centric : Passion for delivering outstanding customer service and creating memorable shopping experiences.Analytical Skills : Ability to analyze sales data, manage budgets, and make data-driven decisions.Flexibility : Willingness to work flexible hours, including weekends and holidays, as needed.Tech-Savvy : Proficiency in retail management software and basic computer applications.Minimum Requirements
Assistant Store Manager :
Open availability, including hours necessary to open and close the store (mornings, days, and nights).Minimum standard work week of 5 days.Average standard work week of 44 hours, with increases during peak periods.Supervisor :
Availability during opening and closing hours (mornings, days, nights).Minimum of 5 days of availability.Minimum standard of 30 hours per week.All Management :
Availability on weekends and holidays.Punctuality and regular attendance per company policies.Reliable transportation.Clear English communication skills (speaking, reading, and writing).May require relocation within the company’s network for operational needs and career growth.Physical Demands
Prolonged standing for extended periods (approximately 5 to 14 hours per day).During peak periods, long workdays may occur.Stooping, kneeling, reaching, pulling to stock merchandise.Climbing ladders or stairs to stock and acquire merchandise.Lift items weighing 5-25 lbs regularly (weights may be higher in some circumstances).Good vision including color differentiation.Moderately noisy retail environment.Education
High School Diploma or GED; 2+ years in retail leadership preferred; or equivalent combination of education and experience.The minimum requirements and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be at least 18 years or older.
This job description may not cover all aspects, duties, and responsibilities and may be modified at any time per company policy.
EEO Statement
The Finish Line, Inc. is an Equal Employment Opportunity employer and complies with all federal, state, and local EEO laws. Discrimination based on protected characteristics is prohibited. Reasonable accommodations are provided as required by law.
Need accessibility assistance to apply? Applicants who require accessibility assistance can call Finish Line at (317) 613-6890 or email talentacquisition@finishline.com. A Talent Acquisition team member will respond as soon as possible.
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