Business Office Manager
The role of the Business Office Manager is to ensure all business office operations are functioning accurately and timely for proper generation of management reports and cash flow. The Business Office Manager will follow legal guidelines and instructions by the medical record service or Health Information Manager to ensure prompt completion, filing, and retrieval of the medical record.
Minimum Qualifications
- Four years of college or equivalent with emphasis on Business Administration
- Minimum of two years of business management experience
- Proficient in Microsoft Office applications which include Outlook, Word, Excel, and PowerPoint
Essential Functions
Supervision of all office functions including reception, admitting, medical records, accounts payable management, and accounts receivable management. Responsible for staff adherence to all Business Office policies and proceduresHolds periodic staff meetings to assure coordination of effortsConducts periodic performance reviews on all business office staffMonitors work load and personnel needs of business officeTrains, develops, and motivates business office staffPrepares and provides analysis of monthly financial and management reportsPrepares and ensures processing of all invoices in accordance to accounts payable policiesMonitors cash flow and assists accounting department with monthly analysisResponsible for daily cash management procedures. Receives and accounts for all cash received in accordance to center policyDisburses and ensures disbursement of cash in accordance to center policyReviews insurance contracts to assure accurate contractual reimbursement and collections and adherence to business office policies and proceduresMaintains good working relationships with insurance payorsMaintains good working knowledge of insurance payors reimbursement requirements and updates business office personnel on an as needed basisMaintains inventory of forms and office suppliesResolves problems with billings, collections, and medical recordsPrepares analysis reports for annual outside auditMaintains all office computer systems and programsResponsible for verification that the backup process is maintained on a daily basisEnsures that all staff personnel adhere to the center's integrity of data systems policyEnsures all computer system warranties, upgrades, and maintenance contracts are maintainedReviews all business procedures and recommends adjustments to Chief Financial Officer on an as-needed basis and as required by regulatory standardsMonitors fee schedule and submits suggested changes to Chief Financial OfficerPeriodically reviews computerized fee schedule and that all changes to the fee schedule, once approved, have been implemented in the computer systemEnsures that yearly coding changes have been made in the computer CPT data fileAssists Chief Financial Officer and Chief Executive Officer in the development of annual budgetAssumes any other responsibilities that may be assigned by the Chief Financial Officer on an as-needed basisEnsures on a daily basis that patients and their relatives are dealt with in a professional and courteous manner by the Business Office personnelPhysical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools, or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The employee must be able to lift and / or carry over 20 pounds on a regular basis and be able to push / pull over 25 pounds on a regular basis.
The employee must be able to stand and / or walk at least five hours per day.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.