Senior Manager, Corporate Security HQ

Learn what makes QTS a unique place to grow your career!

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

Who We Are :

Our life is a digital life, filled with streams of information flowing ceaselessly. Every click, every swipe, every interaction connects us.

But where does all that information go? Enter the world of data centers.

In the fast-paced world of data, QTS is dedicated to leading the industry in a thoughtful and intentional way. At QTS, we are Purpose Driven and moving communities forward.

At QTS, we believe that how we deliver our services is equally as important as the service we deliver. Our people play a vital role in our company’s culture, innovation and growth, and we are deeply committed to those who affect or are affected by our business.

Our people are knowledgeable, resourceful, innovative self-starters, and can accomplish great things when working together.

That is why QTS is Powered by People!

Who You Are :

As a Senior Manager, Corporate Security Headquarters , you take passion in driving operational security excellence across any organization you are a part of.

The Impact You Will Have :

You will be the guardian of the executive protection for our Corporate Headquarters by safeguarding our top leaders as they travel, make public appearances, and throughout their daily routines as well as mitigate potential threats and foster peace of mind for leaders who drive our company’s success.

What you will do :

• Management of Executive Protection program, to include coordinating with third party security resources for Executive Protection, managing the budget and scheduling of services.
• Liaise and engage directly with QTS HQ Executives to include the CEO and those from the Finance, Legal, People Services, and other departments.
• Create reports and prepare executive level presentations on the status of physical security operations.
• Oversee the creation of reports by site for internal and external audits.
• Plan, organize and strategize organizational goals cooperatively with security leadership.
• Collaborate with QTS Intelligence functions (internal and external resources) to develop briefing packets for QTS Executive travel, especially with regards to international travel requirements.
• Provide quarterly threat briefings for Executive team which include trends, guidance, and best practices.
• Investigate accidents, thefts, disturbances, discrepancies, insider threats, and provide appropriate and timely notifications to required parties.
• Assume 24 / 7 / 365 availability to respond appropriately to all requests for emergency and non-emergency assistance in a professional manner.
• Ensure all security systems are fully functional to include Access Control, Visitor Management, Service Now, CCTV, etc.
• Have knowledge and familiarization with all emergency response plans and evacuation procedures, which includes conducting fire evacuation drills and Active Shooter drills.
• Ensure that all security equipment is kept in excellent working condition through regular inspection and by following QTS preventative maintenance programs.
• Ensure the Security Department is following all proper protocols, including monitoring the cameras, fire alarms, physical patrolling, recognition of items for proper written documentation of all security-related incidents, dispatching, and completing various logs / files on a daily basis.
• Interface with and assist in mobilizing vendors involved in system repairs for current sites and new security for construction.
• Develop and maintain working relationships with Federal, State, and Local Law Enforcement as well as Fire and EMS.
• Perform duties as needed to ensure efficient operations and guest service standards are met.
• Serve as a customer advocate by identifying security-related opportunities and crafting innovative solutions that maintain uncompromising security standards.

What You Need to Be Successful :

• Bachelor Degree or equivalent work experience.
• Ten or more years managing security operations and personnel.
• Five or more years of experience leading and managing direct reports.
• Five or more years Project Management experience.
• Five or more years of experience in security patrolling and reporting.
• Five or more years of experience in working with security vendors and contractors.
• Must be able to travel up to 50%.
• Lifting requirements may range from 10 lbs. to 50 lbs. on a regular basis with heavier weights done in conjunction with other individuals or lifting aids.
• Ability to engage and establish relationships with Federal, State, Local, and international Law Enforcement agencies, as well as Fire and EMS.

What Would Be Great to Have :

• Professional Certification (ex. CPP, PSP, CSSM).
• Three or more years of experience in strategic planning and management.
• Three or more years of experience in access control and video surveillance software applications (ex. ProWatch and Genetec).
• Four or more years of experience working in a facility and observing security gaps in physical barriers, security officer procedure, policies, surveillance equipment, and alarm points.
• Three or more years of experience investigating accidents, thefts, disturbances, discrepancies.
• Three or more years of experience teaching others the proper security processes and methods.
• Three or more years of experience creating and implementing emergency planning programs and physical security countermeasures.

The Perks (and these are just a few) :

• QRest Sabbatical.
• Employee Stock Purchase.
• QTS scholarship for dependents.
• Eagle Club award trip eligibility.
• Paid volunteer days.
• Tuition assistance, parental leave and military leave assistance.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.

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