Bilingual Customer Service Representative

VanderHouwen
NV, United States
$19,57 an hour
Full-time

Customer Service Representative (Bilingual Spanish)

6 month temp project, possible temp to hire!

Our well-established non-profit client seeks a Bilingual (English / Spanish) Customer Service Representative to support their team! This is an excellent opportunity to gain professional experience with a mission-driven organization that makes an impact on communities across multiple states.

The ideal candidate is reliable, self-motivated, and enjoys lending a helping hand to others.

This is a remote position for candidates in OR, WA, ID, UT, NV, AZ, WI, TX and / or MT

  • Candidates must be able to work core Pacific Time Zone hours*
  • Mandatory attendance required for the first three weeks of training.*
  • Required start date is 11.25

Responsibilities

  • Reach out to new and current members via phone and email.
  • Send health assessments to members.
  • Maintain documentation of calls and activities performed.
  • Provide members with useful resources.
  • Maintain up-to-date knowledge of state and federal industry regulations.

Qualifications

  • 1 year of call center and / or customer service experience within a healthcare-related environment.
  • Exceptional customer service approach with strong written, verbal, and interpersonal communication skills.
  • Bilingual Spanish / English highly preferred.
  • Proficiency with MS Office Suite and accurate typing skills (35 WPM minimum).
  • Ability to effectively multi-task and navigate through multiple electronic files simultaneously.
  • Strong critical-thinking and problem-solving abilities.

Salary : $19.57 / hr. (DOE)

4 days ago
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