Legacy and In Memory Manager

Legacy and In Memory Manager

A fantastic opportunity has arisen to join our Fundraising and Supporter Engagement Team as Legacy and In Memory Manager.

The Legacy and In Memory Manager will be responsible for growing Legacy and In Memory income to meet agreed annual targets.

You will inspire people to give, developing and implementing a strategic cultivation and stewardship programme, building upon, and expanding YHA’s successes to date.

This is a hybrid role, with the post holder expected to be in the office on agreed dates.

What can YHA offer you?

YHA is somewhere a little different, certainly not your average office. YHA offers a fantastic benefits package including :

• We pay £34,664 - 38,000 per annum - this is a full time (37.5 hrs / week) role.
• You will get access to YHA’s staff discount and cash back portal.
• Free YHA Membership each year.
• 10 nights free hostel stays per year for you and up to 3 friends or family.

There’s lots more benefits to working for YHA so please visit our YHA Jobs website to find out more.

What will you be doing?

Working with the Fundraising and Supporter Engagement Team you will be :

• Working with the Senior Individual Giving Manager to develop, manage, and plan to grow Legacy and In Memory donations.
• Ensuring notifications and gifts are dealt with efficiently, appropriately and in a timely fashion.
• Representing and protecting the charity’s interests in the administration of Legacies.
• Delivering effective supporter engagement and cultivation activities and events.
• Working with relevant teams to ensure Legacy asks are included as part of the supporter / customer journey for all types of supporters, donors, volunteers, and staff.
• Managing the implementation of marketing plans for Legacy gifts and In Memory giving.

What Skills and Experience do you need?

• Experience of developing and implementing a Legacy and In Memory strategy, marketing activity and supporter engagement.
• Experience of cultivating legacy pledges.
• Experience of developing and delivering stewardship plans and events for supporters.
• Experience of Legacy administration.
• Experience and understanding of charity law in relation to Legacies / fundraising, gift aid, and information management.
• Experience of working with and managing external agencies.
• Experience of reporting and providing robust analysis to inform decision making.
• Experience of using a CRM database.
• A familiarity of speaking / presenting confidently to supporters and colleagues.
• An understanding of YHA, its Charitable Objects and the sector in which it operates.
• An understanding of the importance of confidentiality and handling sensitive information and situations.
• Proficient in the use of Microsoft Packages, specifically e-mail, word processing and spreadsheets.
• Ability to travel across the network and to stay overnight when delivering supporter events.
• Results focused whilst displaying integrity in own behaviour and dealings with others.
• Proactive self-starter, with the ability to work on own initiative.

We value lived experience just as much as previous skills and knowledge. We offer a robust induction, ongoing training, and further development, however, some of our roles will have further skills requirements.

How do you apply?

Submit your CV and complete the application form (it’s a short one, we promise!). Please also attach a cover letter / personal statement as part of the application process.

If you need any assistance, please visit the contact page on the YHA Jobs website and someone from the team will help you.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.