Chief Operating Officer

Position Summary : The YWCA Brooklyn seeks a senior level executive to oversee operations, internal systems, regulatory compliance, and budgets.

The organization provides over 300 units of permanent, affordable housing for formerly homeless women, onsite support services, youth programs, and community space for other grassroots nonprofit organizations.

The scope for the COO is multidisciplinary and includes management of all high-level internal affairs. The COO position oversees a team of high-performing professionals to ensure that the organization maximizes its systems and strategies to optimize impact, efficiency, productivity, and efficacy.

The ideal candidate has strong leadership skills and the ability to develop internal talent, as well as to promote a positive, inclusive professional environment focused on achieving strategic goals and committed to excellence.

The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

Responsibilities :

• Manage high-level operations and internal affairs.
• Optimize the organization’s operational and systems capabilities.
• Ensure that operations fully support the organization’s mission and programs.
• Support organization-wide operations policies, procedures, and protocols. Train and supervise staff and contracted workers to ensure compliance.
• Negotiate, hire, and manage vendor contracts including facilities, security, building maintenance, and special projects.

Supervise vendors to ensure contract terms are implemented in a timely manner and meet quality standards.

• Oversee property management to ensure our facility continues to fully meet all code requirements. Address building violations including overseeing corrective work, timely DOB filings, fines, and hearings if needed.
• Manage special projects including building upgrades.
• Develop operations annual budget and oversee all aspects of purchasing to ensure that expenses are allocated properly and within budget.
• Supervise all aspects of security to ensure the building is safe and secure at all times. Address security breaches immediately should they arise.
• Negotiate annual insurance coverage for all required policies at competitive rates (Liability, Commercial, D&O, Cybersecurity, etc.

File claims in a timely manner and represent the organization with the broker and legal team, if necessary.

• Manage legal cases in coordination with the CEO and YWCA Brooklyn attorneys. Act as liaison for the organization with the legal team.
• Supervise information technology to ensure systems fully support the organization’s operational, compliance, program, and reporting goals.

Upgrade technology systems as needs evolve. Coordinate ongoing staff training to maximize the benefit of these systems.

• Foster an inclusive, accountable, professional environment.
• Maintain relationships with key stakeholders, community leaders, funders, and oversight entities.
• Represent the YWCA through participation in networks and events.
• Perform other duties as assigned.

Qualifications :

• Minimum of fifteen years’ experience in operations, property management, finance, affordable housing, or related field.
• Five to seven years’ experience in senior leadership.
• Five years’ experience managing budgets, accounting, financial analysis, and data.
• Bachelor’s degree in Business Administration, Nonprofit Management, or relevant equivalent.
• Expertise managing operations in high impact multidisciplinary organizations.
• Extensive experience with property management.
• Familiarity with housing and building regulatory and code requirements in NYC.
• Affordable housing experience strongly preferred.
• Excellent leadership and organizational skills.
• Outstanding written and verbal communication and interpersonal skills.
• Construction management experience a plus.
• High capacity for multitasking and working effectively in a fast-paced environment.
• Strong technological proficiency, particularly in Microsoft Office Suite (Word, Excel, SharePoint, PowerPoint) and property management software (Real Page, preferred).

Interested and qualified candidates should submit a cover letter, resume, and salary requirements.

Mission :

YWCA Brooklyn is expanding the scope and reach of its community programs and is seeking to fill several new positions to support the organization’s recent growth.

YWCA Brooklyn’s mission is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.

• The organization is the borough’s largest and oldest nonprofit serving women and girls. YWCA Brooklyn furthers its mission by providing over 300 safe, affordable homes for low-income women, most of whom are survivors of gender-based violence;
• a college access and leadership program serving low-income girls of color; education and legal assistance for immigrant women;

and a community center that is a nexus for over 100 progressive grassroots organizations.

Job Type : Full-time

Pay : $125,000.00 - $150,000.00 per year

Benefits :

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule :

8 hour shift

Application Question(s) :

• Please describe your interest in this role with our organization.
• In conjunction with our Covid-19 Safety Policy, our staff is required to be fully vaccinated against Covid-19; are you fully vaccinated?

Work Location : In person

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