Vesta Home is a premier furniture distribution and luxury home staging company dedicated to transforming spaces into luxurious havens.
We pride ourselves on providing exceptional service and quality to our clients. Our mission is to deliver excellence in every piece of furniture we handle and stage, ensuring our client's visions come to life.
Join our team and contribute to our legacy of creating beautiful, inspiring spaces.
In this role, you will be responsible for coordinating the scheduling and dispatching of our Logistics field crews. You will play a crucial role in ensuring that our designers and customers receive their install crews and deliveries in a timely and efficient manner.
Your exceptional organizational skills and ability to communicate effectively will be essential in managing delivery schedules, optimizing routes, and maintaining a high level of customer satisfaction.
Requirements
To be successful as a Dispatcher at Vesta Home, you should have proven experience in scheduling and dispatching, as well as excellent communication and multitasking abilities.
- Coordinate the scheduling and dispatching of install / delivery teams to ensure timely and efficient crew arrivals.
- Optimize delivery routes to minimize travel time and maximize productivity.
- Communicate with Logistics teams to provide necessary instructions, updates, and address any issues or concerns.
- Respond to internal or external customer inquiries related to delivery schedules, tracking, and order updates in a professional and timely manner.
- Maintain accurate records of delivery schedules, routes, and customer interactions.
- Collaborate with the warehouse team to ensure the availability of products for scheduled deliveries.
- Monitor delivery progress and address any delays or unexpected situations that may arise.
- Utilize GPS tracking software systems and other tools to track and monitor delivery teams.
- Adhere to company policies and guidelines regarding scheduling, dispatching, and customer service.
Requirements :
- Proven experience as a scheduler or dispatcher, preferably in the furniture or logistics industry.
- Knowledge of relevant GPS tracking software systems.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Sound judgement and problem-solving capabilities.
- High school diploma or equivalent.
This is an in-person position located in Hayward, CA. Must have availability Mon-Fri during standard working hours (7am-4pm) with an occasional need outside those hours.
Compensation for this position ranges between $24.00-$26.00 / hr, depending on experience.
Benefits
401k
Medical Insurance
Dental Insurance
Vision Insurance
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