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District Manager

District Manager

AmirianSan Bernardino, CA, US
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District Manager

The District Manager is responsible for creating a culture that reflects the company values, increasing sales and profits through sound financial management and provides leadership, direction and support to the General Managers. The overall goal of the Multi-Unit Manager is to ensure successful operations of the restaurants in his / her portfolio.

Qualifications

  • Restaurant industry experience
  • Minimum 4 year degree

Essential Functions

Financial

  • Meets or exceeds budgeted sales and profits.
  • Maximizes profits by controlling expenses within established budget guidelines.
  • Identifies, evaluates and responds appropriately to labor efficiency problems.
  • Monitors restaurant management and employee schedules.
  • Identifies, evaluates and responds appropriately to cost of food efficiency problems.
  • Operations

  • Ensure all restaurants meet or exceed Popeyes operations and quality standards.
  • Provides counsel on improving operational performance.
  • Ensures professional restaurant and team image through rigid adherence to restaurant cleanliness, uniforms, and appearance standards.
  • Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas, restrooms and the outside appearance of the restaurant.
  • Guest Service

  • Responds immediately to guest complaints.
  • Maintains & implements a strong commitment to guest satisfaction.
  • Personnel

  • Recruiting, selecting, training, supervising, coaching, counseling, and when necessary, terminating restaurant management staff.
  • Develop managers by providing ongoing feedback and establishing performance expectations.
  • Creates and maintains plan for developing internal candidates for promotion.
  • Training

  • Trains Manager in changes in company policy or procedures.
  • Aids Managers in identifying potential problems and develop solutions.
  • Ensures proper training of Manager Trainees and monitors effectiveness of training stores.
  • People Development

  • Develops managerial and leadership abilities of restaurant management staff.
  • Consistently and constantly reinforces company values.
  • Conducts meetings with restaurant management team on a regular basis.
  • Provides coaching and feedback on an on-going basis.
  • Employee Relations

  • Conducts investigations as required. Involves the Director of Operations and Human Resources as appropriate to resolve issues.
  • Coaches restaurant management for improved performance.
  • Works with restaurant management team to define potential issues / problems and assist the restaurant management team in building solutions.
  • Administration

  • Maintains compliance with all state, local and federal regulations, as well as company policies and procedures. Performs loss prevention audits to ensure all laws are being followed.
  • Completes all required financial reports accurately.
  • Responds to P&L statements and takes corrective action as necessary.
  • Acts as liaison between the field and home office.
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    District Manager • San Bernardino, CA, US