Lead IT Systems Engineer - Federal

The Role

As an integral member of the Tier2 Operations & Implementations group, the IT Systems Engineer III (Lead Engineer) provides advanced Tier2 support of a nationwide diverse fiber optic OTN / DWDM transport backbone as well as two (2) geographically separated Network Operation Centers (NOC).

The Lead Engineer serves as the NOC primary point of contact (POC) for problem escalations to include trouble shooting network devices, tools, and data services.

The Lead Engineer will interact with Network Provisioners, IP Engineers and / or equipment vendors to identify and resolve escalated troubles.

The Lead Engineer is expected to provide accurate documentation such as SOPs, Test Plans, Implementation Plans, Training Modules, Reports and Project Narratives.

The position requires high level skills in Layers 1,2,3 inter-dependences and Transport proficiency.

The network is expected to sustain continual growth to include additional sites and customers across the life of the program and the ITSE responsibilities continue to grow as new customers are added to the network.

Location

San Antonio, TX or Colorado Springs, CO

The Main Responsibilities

Serves as technical Lead for TRANSPORT network device configurations, and process for Test & Turn-Up of network nodes and devices.

Interface with Tier2 team, Tier3 Engineering and configuration managers for requirements, designs, and any other information needed to perform tasks

Strong knowledge of SONET, OTN, and DWDM :

Serve as the first level of escalation to NOC Operations Tier2 personnel on Transport issues.

Troubleshoot, identify, and resolve logical & physical network issues and identify problem trends and systemic issues before Tier III elevation

Create and review SOP, MOP, and training technical operational documentation for Transport discipline supporting the NOC.

Create and review project Implementation Plans, Test Plans and network change request documents.

Review and submit details in support of accurate Engineering Development Plans (EDP), and configuration management drawings

Experience with Ciena and Infinera Optical equipment and software is advantageous. Long haul optical equipment experience and training is required

Provide technical guidance, direction, and training to junior technicians on IP / TRANSPORT technology

work with Tier3 Engineering Planning team on new requirements and devices; conducting testing, develop implementation, configuration, and training documentation any new devices or current devices requiring change of configurations or designs.

Work with other team members of our organization to coordinate and plan implementation projects and trouble restoral restorations

Knowledgeable in Transport network management tools

On-call support of 24x7 network operations

30% travel can be expected

What We Look For in a Candidate

• This position requires a Top Secret / SCI clearance
• Individual is required commitment to keep up with the high demand of the position
• Firm knowledge of IP technology.
• Demonstrates a high-level of proficiency in Media Layers 1 and 2 of the OSI Model. Able to operate and accomplish technical task with minimum guidance.

Proficient knowledge of common network architectures for DWDM, OTN, SONET, and TDM technologies is required.

• Expertise in the uses of network management protocols, tools and products, including but not limited to One Control, MCP, DNA, SolarWinds, Neuralstar, SNMP managers is required.
• Expected to have working knowledge for layer 2, 3, and 4 data networking.
• Bachelor’s degree or equivalent experience in an Information Technology field and at least six years of experience in a network management environment
• Security+ or equivalent IAT / IAM / IASAE Level 2 of DOD 8570.1 is required.
• Ciena OC-A certification preferred

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$104360 - $139140 in these states : CO.

$109330 - $145770 in these states : TX.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition # : 334314 Background Screening Equal Employment Opportunities