Job Description
Job Description
Job Title : Customer Service Associate-Mail- REQ-29670
Position Type : Full-time - Regular
Shift : 10 : 30 am-3 : 00 pm
Pay : $16
Special Requirement : NA
Essential Functions & Responsibilities :
- Perform various Mail Centre activities (sorting, metering, folding, inserting, delivery, pickup, etc.)
- Lift heavy boxes, files or paper when needed
- Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
- Demonstrate flexibility in satisfying customer demands in a high volume, production environment
- Consistently adhere to business procedure guidelines
- Adhere to all safety procedures
- Take direction from supervisor or site manager
- Maintain all logs and reporting documentation; attention to detail
- Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc.)
- Operating mailing, copy or scanning equipment
- Shipping & Receiving assistance, as needed
- Handle time-sensitive material like confidential, urgent packages
- Perform other tasks as assigned
- Provide backfill when needed
- Enter information daily into spreadsheets
- Sort and deliver mail, small packages
- Drive company vehicle to post office to pick up and drop off mail
Minimum Qualifications :
- Minimum of 6 months customer service related experience
- High school diploma or equivalent (GED) required
- Valid driver’s license required
- Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)
- Experience running mail posting equipment a plus
- Excellent communication skills both verbal and written
- Lifting up to 55 lbs with or without accommodations
- Willingness and availability to work additional hours if assigned
- Willingness to submit to a pre-employment drug screening and criminal background check
- Ability to effectively work individually or in a team environment
- Competency in performing multiple functional tasks
- Ability to meet employer's attendance policy
Physical Requirements :
Lifting up to 55 lbs with or without accommodations
Prior Helpful Experience May Include :
Minimum of 6 months customer service related experience
Pay Disclosure :
The pay range for this position starts at $16.00; however, base pay offered may vary depending on job-related knowledge, skills, and experience.
Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and / or other benefits, dependent on the position offered.
Company Description
Exela is a location-agnostic global BPA leader combining industry-specific and multi-industry enterprise software and solutions with decades of experience.
Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune®100.
Exela’s software and services include multi-industry department solution suites addressing finance, accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors and over 16,500 employees operating in 21 countries.
For more details please visit http : / / www.exelatech.com /
Company Description
Exela is a location-agnostic global BPA leader combining industry-specific and multi-industry enterprise software and solutions with decades of experience.
Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune®100.
Exela’s software and services include multi-industry department solution suites addressing finance, accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors and over 16,500 employees operating in 21 countries.
For more details please visit http : / / www.exelatech.com /
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