Director of AI Solutions

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States. we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County. We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market. If you are a partner company, please submit resumes with contact information of your own W2 Consultants only . Submitted consultants are expected to have excellent communication skills. Roles / Responsibilities : Specific duties and responsibilities will include but not limited to the following : Administer and support on-premises Active Directory and Azure Active Directory, including integration and synchronization of hybrid environments. Assist with review, cleanup, and redesign of Group Policy Objects (GPOs) to enforce security settings and standardized configurations enterprise-wide. Troubleshoot GPO-related issues to ensure proper policy application and performance. Develop and maintain PowerShell scripts and other automation tools to streamline and standardize administrative tasks. Perform user, group, and permissions management, including access control and role-based security enforcement. Monitor Active Directory health and replication, proactively identifying and resolving directory service issues. Assist with cleanup of stale or inactive user and computer objects to maintain directory integrity. Ensure systems align with organizational IT security policies and adhere to industry standards such as CIS and NIST. Implement and monitor access controls, security baselines, and audit logs for compliance and risk management. Collaborate closely with Cybersecurity teams to address vulnerabilities, respond to incidents, and improve overall security posture. Work with network, server, and help desk teams to support cross-functional infrastructure needs and initiatives. Provide Tier 3 escalation support for complex technical issues affecting identity, access, or authentication Participate in and support infrastructure projects, migrations, and upgrades, including cloud integration and modernization initiatives. Demonstrate the ability to work independently with limited supervision, providing clear technical documentation and forward-looking roadmaps for system enhancements and lifecycle planning. Mandatory Skills : 3-5 Years of Experience with Windows Server Administration and Support 3-5 Years of Strong Proficiency in Group Policy (GPO) 3-5 years of PowerShell scripting 3-5 Years Hands-on experience with Microsoft Active Directory (On-Prem and Azure AD) Experience with Citrix presentation server or XenApp environments. Experience with enterprise backup and disaster recovery (dr) processes. Advanced knowledge of computer and network hardware, software, and operating systems. Experience with security and data classification standards (CDC, HIPPA, CJIS). Experience designing and implementing enterprise-level system architectures. Advanced knowledge of it system analysis, design, testing, and maintenance techniques Required Education : Bachelor's or Master's Degree in a relevant field of work or equivalent work experience Desirable Skills : Experience with Microsoft Intune and Quest KACE for endpoint management, software deployment, and compliance reporting. Experience with Linux Server General understanding of Hitachi Storage (HNAS / HDI) or similar enterprise SAN / NAS environments. Network Certification - Network Plus or CCNA Experience with hosted virtual environments and foundational knowledge of Azure virtualization and resource management within a cloud tenant. Strong critical thinking and problem-resolution skills. Ability to establish and maintain positive working relationships with technical teams, customers, and stakeholders. Excellent written, oral, and interpersonal communication skills. Ability to align technical solutions with agency goals and objectives and support project delivery. Familiarity with AI-driven automation and predictive analytics for infrastructure optimization and future cloud initiatives.