Claims and Accounting Specialist

Our Story

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles.

Now, we have 41 offices and continue to grow!

We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office.

Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation.

We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth.

This is why one half of our employees have been with ALC for over 10 years!

Why we’re Awesome!!

• Inclusive company culture
• Training and Development
• Competitive Compensation
• Unparalleled Benefits & Wellness (we mean really good)!
• 401k with a generous match
• Career Growth Opportunities
• Transfer Opportunities
• Share in Company ownership
• Employee Recognition program

We are looking for a Claims and Accounting Specialist to join our team! The Claims and Accounting Specialist will support the branch offices and National Accounts Team (NAM) to assist in the evaluation, investigation, documentation filing, and collecting of cargo claims made necessary by the company’s exposure to carrier cargo claims.

They will also support the branch offices and NAM accounts with invoicing, payment resolution, rate adjustments, and maintaining the customer rate matrix.

This position requires a great deal of detail, independent thought, experience, and judgment to plan and accomplish goals.

If this is you, or you like a challenge let’s talk.

You will

• Monitor and resolve claims in customer’s systems
• Distribute claim information to offices and support their needs
• Investigate the circumstances surrounding each claim, including reviewing documentation and assessing damages
• Document findings and maintain accurate records of claims status and resolution progress
• Prepare balance statements for clients as needed
• Work with Centralized Billing to collect past dues and prepare necessary documentation for customer
• Maintain internal rate matrix for each client, updating weekly with new / adjusted lanes and volumes
• Support offices with rate discrepancies
• Serve as the primary point of contact for NAM customers and offices regarding cargo claims Communicate claim status updates and resolutions to office managers promptly and professionally
• Support the Claims Resolution Specialist to negotiate claim settlements with carriers and insurers, striving to achieve the best possible outcome for our customers and branch offices

Skills and Experience

• Experience in claims adjusting preferred (experience in cargo is a plus)
• 1-3 years of first party physical damage claims in commercial trucking a plus but not required
• Strong knowledge of insurance principles, policies, and regulations
• Excellent communication and negotiation skills, written and verbal
• Detail-oriented with strong analytical and problem-solving skills
• Self-motivated, enthusiastic team player who excels in a fast-paced environment
• Requires excellent analytical, organizational and decision-making skills
• Ability to work independently and collaboratively in a fast-paced environment
• Good Accounting and Excel skills required
• Effective communication skills
• Excellent work ethic
• Strong time-management skills with the ability to multitask
• Highly organized and detail-oriented

Join us in making a difference!