Field Support Team Member

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Description

The Field Support Team Member plays a vital role in deploying, testing, and showcasing cutting-edge defense and aerospace technologies in real-world conditions. This is a hands-on technical position. It involves working directly with UAS platforms, AI-enabled sensors, rugged computing systems, and other advanced hardware in support of field demonstrations, engineering test events, and customer engagements.

Description

The Field Support Team Member plays a vital role in deploying, testing, and showcasing cutting-edge defense and aerospace technologies in real-world conditions. This is a hands-on technical position. It involves working directly with UAS platforms, AI-enabled sensors, rugged computing systems, and other advanced hardware in support of field demonstrations, engineering test events, and customer engagements.

Ideal candidates have experience working with military, aerospace, or high-tech hardware systems in a field or operational setting and can confidently operate, troubleshoot, and represent complex technologies in dynamic environments.

Job Duties

• Field Demonstration Support : Assist with equipment setup, system operation, and teardown during live demonstrations and field events.
• System Preparation & Deployment Readiness : Perform pre-deployment checks and ensure all field kits, hardware, and configurations are fully operational.
• On-Site Operations : Operate systems in the field, execute test procedures, and assist in live data collection and performance validation.
• Troubleshooting & Maintenance : Provide basic diagnostic support and first-line troubleshooting of hardware / software issues during field ops.
• Customer Interaction : Interface with customers, gather field feedback, and communicate technical observations to internal engineering teams.
• Documentation & Reporting : Log test results, system issues, and field notes; contribute to continuous product improvement cycles.
• Team Collaboration : Work closely with engineers, developers, and team leads to improve deployment workflows and product usability.

Requirements

Required Qualifications

Preferred Qualifications

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Industries

Defense and Space Manufacturing

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