Events Sales Manager - Aloft Anchorage

Job Description

Job Description

Events & Catering Sales Manager

Position Purpose :

We are looking for someone with previous hospitality sales and / or event management experience, who has a modern and energetic take on the hotel industry and will be capable of bringing this unique hotel to success!

The Benefits of Being Part of OUR Family :

• Medical, Dental and Vision coverage
• Life Insurance
• Paid personal time off
• Leadership and Management Training Programs
• 401K Retirement Plan
• A PATH for your future!
• Discounted room rates
• A FUN PLACE TO WORK
• Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.

Responsibilities :

Develop accounts (new and existing) by mapping specific business and buying tendencies. Include client profile for each meeting;

maintain organized and professional plan for correspondence and follow up.

• Develop and support planning process for corporate and social events on property.
• Conduct tours of property to meeting planners and other potential customers while informing of all hotel services available;

entertain customers on property, during site inspections, pre-planning trips, and program operation when appropriate.

Coordinate all sales related activity through the direction of the company Director of Sales and hotel’s General Manager;

negotiate contract specifics to achieve maximum profitability while satisfying customer needs.

• Complete monthly reports or projects by specified deadlines to Director of Sales and / or GM.
• Excellent knowledge of Delphi account management system as an account / organizational tool (if applicable)
• Have a working knowledge of local and regional competition.
• Perform daily telephone solicitations to new and existing accounts / customers in defined geographic region.
• Assist in the distribution or delivery of marketing materials.
• Provide high-quality customer service to meet expectations of upscale clients.
• Book weddings and social events, explain booking process, policies, answer questions, and give site tours.
• Maintain booking records in office.
• Fax / email out contracts, Terms & Conditions and Accounting & Catering procedures for approval by client.
• Follow up to make sure signed contracts from client are returned with appropriate payments and deposits.
• Distribution of all contracts to other outlets. Maintain copies in Contract books and individual files.
• Organize and prepare agenda / documents for weekly BEO and Resume meetings.
• Complete / review daily billing and folios for finished events.
• Manage incoming and outgoing emails professionally and in a timely manner.
• Ability to create, adapt or envision wedding / social event ideas and make them a reality for prospective social clients.
• Ability to establish and maintain professional relationships with vendors and suppliers as well as efficiently and effectively coordinate with outside vendors for a successful event.

Applicant Minimum Requirements :

• Legally eligible to work in the United States
• This person should have excellent verbal and written communication skills, with basic knowledge of hotel related processes and departments.
• Excellent skills in Microsoft Windows, Microsoft Office (Word, Excel, PowerPoint)
• 2-3 years of hotel sales and events experience
• Experience working Weddings or Social events preferred
• Experience working in a branded hotel a plus
• Proficiency with Galaxy / Lightspeed PMS, as well as sales automation or similar platform desirable
• Applicant must be personable and exhibit outstanding customer service in guest interactions
• Appropriate business attire

NOTICE :

The home office supports the hospitality business which functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.

Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of facilities.

Associates who violate the rules and regulations will be subjected to disciplinary action, up to and including termination of employment.

JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.