Treatment Center Director / Program Manager

Description

Treatment Center Director / Program Director

MedMark Treatment Centers is looking for an accountable, process oriented and efficient leader of operations for our O piate T reatment Program . A great Treatment Center Director leads a diverse team of nurses, counselors, and auxiliary staff to understand the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance of the clinic.

Essential Duties & Responsibilities :

Responsible for the operation & performance of the Opiate Treatment Program (OTP) clinic

Manages OTP clinic operations to budgeted / planned results

Participates in the interviewing, hiring , training of clinic staff

Evaluates, manages, counsels and terminates subordinate personnel

Provides direction to clinic personnel and relays corporate mandates, goals and objectives to field personnel

Works closely with staff via regular supervision to ensure the completion of performance goals

Communicates with and insures compliance with the various regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.); manages preparation of various federal, state & local applications, filings, licensure, permits, approvals, etc.

Identifies cost-saving opportunities, operational efficiencies, etc. and implements

Assists with partnering opportunities, linkage / support agreements and other critical relationships to drive census growth & meet regulatory requirements

Develops, monitors and provides reports on key performance indicators of clinic measures and reacts accordingly

Works closely with OTP Medical Director, Psychiatric consultant as applicable, OTP Compliance Manager and QA / QI activities in a variety of areas including, but not limited to – compliance with federal & state rules, laws & regulations; compliance with CARF / JCAHO, performance improvement initiatives, productivity goals, quality patient care, customer service, operational enhancement, growth of patient census, contractual requirements, standardization & conformity, best practices and plans for continuous improvement

Becomes familiar with OTP federal & state laws, regulations, etc. and the application of such

Becomes familiar with CARF / JCAHO standards and the application of such

Responsible for maintenance & updating of policy & procedure manual and clinic operations manuals and procedures

Serves as a clinic resource and provides or arranges for clinic training as requested / necessary

Maintains patient, employee and company confidentiality

Development Responsibilities :

Participates in community relations, education and development activities to drive and maintain census

Identifies and implements tactical steps to increase and retain census

Works with clinic team to insure operations are prepared to handle increased census

Participates in political activities to keep company connected within appropriate circles such as local government board meetings, MTP advisory board meetings, city / county administrator meetings, ADAA meetings, etc.

Leads effort to identify, hire & train personnel with cultural diversity to meet the future clinic needs based on patient demographics – identifies cultural community leaders and networks

Participation in the overall Company Performance Improvement Process

Familiar with standards required by Board of Health, OSHA, etc. and the application of such

Assists as requested with marketing programs & literature development

Other duties as assigned

Qualifications :

Multiple years of experience as an administrator of a clinical program

Bachelor's degree (in business administration or related) from an accredited college or university

Understanding of clinic operations, with significant amount of time working in the field of substance abuse

Understanding of HIPAA, Federal, State & CARF standards & regulations

Demonstrated organizational and leadership skills with the ability to supervise and manage personnel

Strategic thinker to be able to recommend alternative solutions, execute and monitor

Self-starter, able to work autonomously and generate ideas and benefits for the Company

Customer service focused, eager and energetic

Excellent interpersonal and communication skills

Satisfactory drug screen and criminal background check.

Benefits : Competitive salary

Comprehensive benefits package, including medical, dental, vision and 401(K)

Generous paid time off

Excellent growth and development opportunities

Satisfying and rewarding work striving to overcome the opioid epidemic

Here is what you can expect from us :

MedMark Treatment Centers , a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

MedMark Treatment Centers is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State / Federal laws.

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