We’re looking for an enthusiastic, highly motivated Inside Sales Customer Service Representative to provide an excellent experience to our customers while driving sales growth.
Ideal candidates will have a background in customer service and sales, along with exceptional communication, listening, and problem-solving skills.
If you love interacting with people and are eager to seize new opportunities in a positive, fast-paced work environment, we want to hear from you!
Compensation :
$85,000 Expected First-Year Earnings
Responsibilities :
- Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
- Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
- Interact with the sales lead to maintain and improve service and product knowledge
- Maintain customer accounts and update with new account information as needed
- Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
- Manage cultivation of sales inquiries to convert leads to appointments
- Qualify leads to accurately convey motivation, competition, and financial specifics to real estate agents
Qualifications :
- Strong knowledge of customer interface and interaction
- Must have graduated high school, received a G.E.D. or equivalent
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
- Competitive and winning attitude - Must want to be #1
- Passion to hunt (cold-call), educate, and sell
- Experience with an online Client Relationship Management (CRM) system
About Company
Keller Williams Preferred Properties (KWPP) is an independently owned real estate brokerage located in Upper Marlboro, MD.
We specialize in residential sales and leasing, short sales, foreclosures / bank-owned REOs, and commercial sales & leasing.
Established in 2004, we are committed to providing uncompromising support to our agents servicing Maryland, Virginia, and the District of Columbia.
As the #1 Real Estate brokerage in Prince George’s County, Maryland, and as one of the top Keller Williams Brokerages in the MD / DC region we dominate the market.
Customer Service Representative - State Farm Agent Team Member
As a State Farm team member for Ana Chavez - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. State Farm Insurance Agent located in Hyattsville, MD is seeking an outgoing, career-oriented ...
Customer Service Representative - State Farm Agent Team Member
Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might ju...
Customer Service Representative - State Farm Agent Team Member
Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. Service can include respondin...
Customer Service Title Agent
We are seeking a Customer Service Title Agent to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practic...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - State Farm Agent Team Member
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service...
Customer Service Representative - State Farm Agent Team Member
As a State Farm team member for Dennis Donnelly - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Establish customer relationships and follow up with customers, as needed. Provide prompt,...
Customer Service Manager - State Farm Agent Team Member
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...