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Facilities Project Manager Senior

Facilities Project Manager Senior

City of CharlotteCharlotte, NC, US
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Senior Transit Facilities Project Manager

Charlotte is America's Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include :

  • Attracting and retaining a skilled and diverse workforce
  • Valuing teamwork, openness, accountability, productivity, and employee development
  • Providing all customers with courteous, responsive, accessible, and seamless quality services
  • Taking initiative to identify, analyze, and solve problems
  • Collaborating with stakeholders to make informed decisions

The Senior Transit Facilities Project Manager serves as the department's lead for critical projects within the Facilities Operating Division. This role is responsible for delivering facility improvement and maintenance projects that align with Charlotte Area Transit System (CATS) strategy, capital budget plans, and long-term operational goals. The manager ensures timely and cost-effective delivery of projects while maintaining safety and compliance standards and coordinating across departments.

Major Duties and Responsibilities

  • Provides primary managerial direction and performs personnel administrative functions of direct report staff (e.g., training, supervising, work assignments, timesheets, performance evaluations, etc.) for maintaining necessary staffing, enhancing productivity of staff, and ensuring necessary department outcomes are achieved.
  • Plan, manage, and deliver facilities projects from initiation through completion, including scope development, budgeting, scheduling and resources coordination.
  • Serve as project lead for major capital, renovation, and operational projects across facilities.
  • Works in tandem with CATS Development Division to capture potential capital projects and align them with the internal projects set up with Facilities Maintenance
  • Align facility improvements with capital planning and CATS priorities.
  • Makes recommendations to the Facilities Maintenance Management Team for any special project.
  • Prepare and present project proposals, justifications, and updates to leadership.
  • Develop and manage project scopes, budgets, timelines, procurement plans, and risk mitigation strategies.
  • Monitor project budgets and expenditures, prepare financial reports, and manage change orders and cost controls. Conduct regular site visits to monitor progress, ensure quality control, and address safety or operational concerns.
  • Maintain project records, drawings, contracts, and as-built documentation in accordance with CATS policies Prepares, evaluates, and directs action plans to complete audit documentation required by local, state and federal agencies.
  • Analyzes new technology for Facilities Maintenance for efficiency and effectiveness. Works in tandem with the Departments of IT and Innovation to provide recommendations.
  • Assist leadership with preparation of the five-year capital plan and budgeting efforts.
  • Serve as a primary point of contact for internal stakeholders and external vendors on assigned projects.
  • Coordinate closely with engineering, procurement, safety, and operations staff to ensure seamless execution of projects.
  • Ensure minimal disruption to ongoing operations during project implementation.
  • Provides excellent customer service to CATS internal and external customers.
  • Applies SMS (Safety Management System) methods and principles in daily routine and supports all aspects of the agency's Public Transportation Agency Safety Plan (PTASP).
  • Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.
  • Available to respond to emergency situations 24 / 7 and able to work flexible hours or shifts as required by operational needs.

    • Core Competencies :

  • Clearly defines project goals, roles, and responsibilities. Sets milestones and performance measures; monitors progress through each phase of the project lifecycle. Holds self and others accountable for timely, cost-effective, and high-quality delivery of transit facility projects. Provides regular updates to stakeholders and leadership.
  • Recognizes opportunities and quantifies potential gains and losses by applying principles of finance, accounting, and business management.
  • Working effectively and productively with others, especially in a team setting. Working cooperatively, effectively and productively with internal and external customers.
  • Aligns own behavior and decisions with the needs and goals of the organization to increase productivity and efficiency.
  • Makes well thought-out yet efficient decisions based on pertinent facts, relevant information and good judgment. Identifies key issues, analyzes cause-effect relationships, clarifies input from different sources, and reaches appropriate decisions in a timely manner.
  • Independently performing and accomplishing assignments and serving as a source of supply and support for the department, customers, and / or the organization.
  • Clearly assigns responsibilities for tasks and decisions; sets clear objectives and measures, monitors process, progress, and results; provides feedback to employees and management.
  • Demonstrates respect, openness, and sensitivity toward individuals from diverse social, cultural, and professional backgrounds. Actively promotes an inclusive work environment across all project teams and stakeholder groups.
  • Speaks and writes clearly and professionally, tailoring messages to a range of audiences including technical staff, leadership, contractors, and community stakeholders. Listens actively and ensures critical project information is shared accurately and in a timely manner.

    • Knowledge, Skills and Abilities :

    Knowledge of :

  • Facilities maintenance and construction project management principles within a public transit or infrastructure environment.
  • Building systems including HVAC, electrical, plumbing, and structural integrity.
  • Applicable codes and regulations including OSHA, ADA, local / state building codes, and FTA compliance requirements.
  • Public procurement procedures, contract terms, and vendor oversight processes.
  • Principles and practices of employee supervision
  • Project management
  • Change management
  • Knowledge of Federal (FTA), State (NC) and Agency laws, rules, and regulation
  • Industry best practices
  • Business English
  • Standard office procedures
  • Microsoft Office products

    • Skilled in :

  • Performing a variety of duties, often changing from one task to another of a different nature (multi-tasking)
  • Critical thinking and analysis
  • Reviewing and interpreting construction plans, drawings, and specifications.
  • Organizational / time management skills
  • Attention to detail
  • Preparing project budgets, timelines, scopes of work, and performance reports.
  • Effectively communicating with staff, contractors, and external stakeholders.
  • Utilizing project management tools and software for scheduling, tracking, and reporting.

    • Ability to :

  • Read and interpret architectural and engineering plans.
  • Deliver presentations
  • Plan, organize, and coordinate several projects simultaneously under tight deadlines and changing priorities.
  • Analyze problems, develop, and implement solutions
  • Manage and monitor budgets
  • Establish and maintain effective working relationships
  • Meet schedules and deadlines of the work
  • Follow verbal and written instructions

    • Minimum Qualifications :

  • Bachelor's degree in Engineering, Construction Management, Architecture, Facilities Management, or a related field AND at least five (5) years of experience in facilities maintenance, construction project management, or a related field.
  • OR Associate degree in a related field AND seven (7) years of progressively responsible experience in construction or facilities project management.
  • OR High school diploma or GED AND nine (9) years of progressively responsible experience in construction, facilities maintenance, or capital project coordination.
  • Valid driver's license with a good driving record.
  • Must be able to work flexible hours and respond to emergencies as needed.

    • Preferred Qualifications :

  • Experience in a transit or public sector environment.
  • Registration as a P.E. or AIA.
  • Familiarity with public sector procurement and capital planning processes.
  • Proficiency in project management software and tools.
  • Familiarity with building codes, ADA, OSHA, and environmental compliance regulations.
  • Demonstrated experience managing vendor contracts and construction schedules.
  • Experience with federal /
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