Vice President Client Services

VirtualVocations
Greensboro, North Carolina, United States
Full-time

A company is looking for a Vice President of Client Services in the Banking, Financial Services, and Insurance sector.Key ResponsibilitiesManage a portfolio of global accounts, ensuring client satisfaction and business growthLead a team of Client Services Experts to enhance service quality and implement process improvementsDevelop strategic plans to drive revenue opportunities and provide transformative solutions for clientsRequired Qualifications5+ years of experience in call center industries, particularly in Banking and Financial Services8+ years of direct client-facing experience within the Banking and Financial Services spaceBachelor's degree or higher preferredExperience in the BPO (outsourcing) field is preferredStrong financial management skills, including budget forecasting and P&L responsibility

5 days ago
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