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General Manager

General Manager

Chick-fil-AKnoxville, TN, US
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General Manager Opportunity At Chick-fil-A Northshore Town Center

David Jacobi loves developing others and has a clear growth path for a career with Chick-fil-A. Join a team that values the concepts of 'family', 'belonging', and 'care'.

Chick-fil-A is the fastest growing Quick Service Restaurant in the nation. Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years.

Chick-fil-A is on Forbes Lists for : Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022).

Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024.

Value and Appreciate Employees

  • Health Insurance Contribution
  • Paid Vacation
  • 401(k) with match
  • Performance Bonus
  • Food Allowance
  • Uniform Allowance
  • Cell Phone Stipend
  • Leadership Development Stipend
  • Tuition Discounts at Over 100 Colleges
  • Never work on Sundays
  • Excellent Career Advancement Opportunities
  • Overtime Available

Opportunity

We are looking for an enthusiastic General Manager to join our team at Chick-fil-A. This "hands-on" management opportunity is designed to continue your career and development in the most highly esteemed restaurant chain in the nation while providing a clear roadmap for your professional growth and development. This position serves as the second-in-command to the Owner / Operator, leading Directors and acting as the go-to for all day-to-day operational matters.

Your Impact

  • Lead daily operations across all functions to deliver excellence in food safety, service, and hospitality while meeting key performance metrics
  • Building high-performance teams, identifying and coaching leaders for Front of House, Back of House, and Administration
  • Manage a team of 100+, creating an inspiring vision, coaching, and holding people accountable to high standards
  • Maintaining a work environment that ensures and promotes food & team safety
  • Increasing profitability through implementing procedures to reduce costs, increase productivity, and promote sales
  • Modeling a culture of honor and respect by directly addressing performance or interpersonal issues through established coaching and disciplinary frameworks
  • Contribute and grow overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals

    • Background Profile

  • Previous Chick-fil-A Leadership experience (required)
  • Bachelor's Degree (preferred)
  • Hospitality experience
  • Kitchen experience (preferred)
  • Passion for Chick-fil-A's values and a long-term career with the company

    • Apply now and you will be contacted ASAP.

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